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Product News: Pilgrim Software Releases SmartSolve Version 8.2.30
Pilgrim Quality Solutions
(Pilgrim Software Inc.: Tampa, FL) -- Pilgrim Software Inc., a global provider of enterprise, risk, compliance, and quality management software solutions, has announced the availability of SmartSolve 8.2.30, the latest and most enhanced version of its process automation product. The new version is…
Product News: Confocal NEXIV VMZ-K6555 Provides Longer XY Travel
Nikon Metrology Inc.
(Nikon Metrology: Brighton, MI) -- Nikon Metrology Inc. introduces the Confocal NEXIV-K6555 with advanced confocal metrology capabilities that provide new measurement possibilities for demanding applications. The Confocal NEXIV-K6555 incorporates the latest Confocal, image processing, and Through…
Product News: Fifth Generation of VAST Contact Scanning Available
ZEISS Industrial Quality Solutions
(Carl Zeiss: Oberkochen, Germany) -- Carl Zeiss now offers the fifth generation of contact scanning with the new VAST Performance Kit. The kit is optionally available for the top-of-the-line PRISMO, CenterMax, and GageMax coordinate measuring machines and incorporates various elements of optimized…
New Program to Expand SAE International’s Library of Technical Publications
SAE International
(SAE: Warrendale, PA) -- Traditional and nontraditional developers and publishers of engineering information can now look to SAE International as an active partner to make content available to the mobility engineering community. Global in its scope, SAE International’s new Content Partnership…
The First Million
The Un-Comfort Zone With Robert Wilson
Until I was 30 years old, I wasn’t much of a fisherman. I’d take a rod and reel along on a camping trip, but I never expected to catch much of anything. In my mind, fishing was a relaxing pastime you enjoyed with friends and beer. Then my buddy Brian asked me to go fishing. I took him to a lake…
Becoming Horizontal in a Vertical World
Chet Marchwinski
One of my favorite value-stream walks is with the senior managers of several organizations who share and jointly manage a value-creating process that stretches all the way from raw materials to the end customer. I’ve been taking walks of this sort for more than 20 years and I usually see the same…
Product News: Nikon’s Eclipse L300N/L300ND Widens Inspection Capability
Nikon Metrology Inc.
(Nikon Metrology: Brighton, MI) -- Nikon Metrology Inc. introduces the Eclipse L300N/L300ND, an FPD/LSI inspection microscope with an enhanced epi-fluorescence function enabling 365 nm UV excitation, optimal for inspecting semiconductor resist residues on 300 mm wafers and organic…
Product News: Break-Resistant, Spherically Mounted Retroreflector
FARO
(FARO: Lake Mary, FL) -- FARO Technologies Inc., global provider of portable 3-D measurement and imaging solutions, has released an accurate, break-resistant, spherically mounted retroreflector (SMR) as a part of its newly expanded line of laser tracker targets. The break-resistant SMRs offer…
Product News: Semiautomated Corrosion Mapping Solution
Olympus
(Olympus NDT: Waltham, MA) -- Olympus NDT introduces the first semiautomated (semi-AUT) ultrasound phased-array solution developed for corrosion mapping applications. This portable inspection solution comprises several components, including the OmniScan MX PA flaw detector, OmniScan MXU software…
Book: Standardized Work for Noncyclical Processes
Productivity Press
(Productivity Press: New York) -- Although it is a given that most lean companies adopt methods to standardize cyclical activities, they often fail to apply the same rigor to noncyclical work, believing that it cannot be measured. Standardized Work for Noncyclical Processes (Productivity Press,…
Event: Advanced Product Quality Planning, Design Failure Modes and Effects Analysis
(Omnex Inc.: Ann Arbor, MI) – Omnex Inc. will present “Advanced Product Quality Planning (APQP) & Design Failure Modes and Effects Analysis (DFMEA),” a one-day seminar on Aug. 23 in Ann Arbor, Michigan. The seminar’s goals are to provide a hands-on approach to APQP and its relationship to…
Product News: Optical Surface Profiler for Automated HB-LED Production
Veeco Instruments Inc.
(Veeco: Tucson) -- Veeco Instruments Inc., a global provider of precision instrumentation and metrology solutions, announces a new ContourGT Optical Surface Profiler configuration optimized for characterizing high-brightness, light-emitting diode (HB-LED) patterned sapphire substrates (PSS). The…
Product News: ACCURA 3-D CMM From Carl Zeiss
ZEISS Industrial Quality Solutions
(Carl Zeiss: Oberkochen, Germany) -- Systematically implementing customer requests was the main challenge in developing the new ACCURA coordinate measuring machine. The result is a multisensor-capable measuring system that permits fast, economical, precise, and flexible measurements—primarily due…
Toyota Field Offices Increase in North America
Toyota Motor Sales
(Toyota Motor Sales: Torrance, CA) -- Toyota Motor Sales recently announced that it is expanding its Product Quality Field Office program to four additional U.S. regional sales areas, following the success of a pilot program launched in the New York region in late 2009. Toyota Motor Sales will…
Gulf Oil Spill: “Couldas,” “Shouldas”
Ben Marguglio
What are the root and contributing causes of the accident in the Gulf? What could have and should have been done to prevent the accident? If the potential for the accident could not have been absolutely prevented, what could have and should have been done to mitigate the consequences of such an…
Growing Market Share Through Customer Retention
R. Eric Reidenbach Ph.D.
How loyal are your customers? That’s a question I bet many companies can’t answer with any specificity. Yet, it’s a critically important question. If you haven’t heard by now, loyal customers are profitable customers—an annuity, if you will, with recurring payments. Customer retention is an…
What Does Sustainability Have to Do With You?
Michelle LaBrosse
You can’t pick up an article or turn on the news without running across the word “sustainability.” So, I got to thinking about what sustainability means on an individual level—not from a purely ecological perspective, but from a humanistic one. Ecologically, sustainability is about biological…
Company News: Exact Metrology Opens Milwaukee Office
Exact Metrology
(Exact Metrology Inc.: Cincinnati) -- Exact Metrology Inc. has opened a new office in the Milwaukee suburb of Brookfield, Wisconsin. The facility will support the company’s rapidly growing contract measurement services business, as well as provide technical support and training to Exact Metrology…
Product News: Super-Thermometers Deliver Lab Precision and Productivity
Fluke Corp.
(Fluke Corp.: Everett, WA) --  Electronic test-and-measurement technology provider Fluke Corp. has introduced the 1594A/1595A Super-Thermometers from Hart Scientific, designed to combine accuracy, value, and innovative features for calibrating SPRTs, PRTs, and thermistors. The Fluke 1594A…
Product News: Pilgrim Software Launches Platform for Regulatory Reporting
Pilgrim Quality Solutions
(Pilgrim Software: Tampa, FL) -- Pilgrim Software Inc., a provider of enterprise risk, compliance, and quality management (ECQM) software solutions, has announced the global availability of its expanded Regulatory Reporting platform. Rounding out the platform, the new MedDRA adapter integrates…
Free 2010 Master Black Belt Summer Webcast Series
MoreSteam.com
(MoreSteam.com: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma (LSS) training and blended learning support technologies, has introduced its first Master Black Belt (MBB) Summer Webcast Series. This series of three, free one-hour lectures by process improvement experts…
Food Safety Response Center Develops Tests for Seafood Contamination
Thermo Fisher Scientific Inc.
(Thermo Fisher Scientific: Waltham, MA) -- Thermo Fisher Scientific Inc. recently announced that its global Food Safety Response Center located in Dreieich, Germany, has developed two new analytical screening methods to detect petroleum contamination in oysters and fish—specifically, hydrocarbons…
Facing Reality: The Misuse of Lean Principles
Angelo Lyall
When so many managers and businesses have access to virtually the same tools and information, it seems peculiar that two similar businesses can operate so differently, one being a success story while the other fails. To induce needed changes rather than superficial ones, managers must first accept…
Growth Spurt Expected for Nuclear Power in the United States
Oriel STAT A MATRIX
The status of nuclear power in the United States is finally changing. As of last month, there were 18 proposals under review by the Nuclear Regulatory Commission (NRC) for 28 new units in 14 states. This renewed interest in building nuclear power plants can be attributed in large part to the…
ISO/TS 29001 Wins Increasing Acceptance by Oil, Gas Industries
ISO
(ISO: Geneva) -- As the third edition of the ISO technical specification ISO/TS 29001 for the international oil and gas industries is rolled out, feedback indicates its increasing acceptance as the baseline requirements document for quality management in these sectors. ISO/TS 29001:2010…

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