All Features
(QuEST Forum: Dallas) -- QuEST Forum recently published the TL 9000 Quality Management System Measurements Handbook Release 4.5, the latest edition of the global quality standard used by the telecommunications industry. The new release of the TL 9000 Measurements Handbook has an effective date of…
Optical Gaging Products OGP
(Optical Gaging Products: Rochester, NY) -- Two new models of multisensor dimensional measurement instruments, SmartScope ZIP Lite 250 and 300, join Optical Gaging Products’ (OGP) line of SmartScope ZIP systems. These new systems offer automated, video-based inspection and measurement combined…
Mahr Inc.
(Mahr Federal: Providence, RI) -- The new MarSurf UD 120 from Mahr Federal can generate surface and contour measurements in a single pass. Designed for economy, the system provides high accuracy over a large measuring range in nanometer resolutions. The MarSurf UD 120 includes automated motorized…
Xspect Solutions Inc.
Wenzel X-Orbit CMM with new Renishaw PH20
(Wenzel/Xspect Solutions Inc.: Wixcom, MI) -- Xspect Solutions will be exhibiting CMMs and related accessories as well as new 3-D imaging products and Wenzel GearTec gear measuring products at IMTS 2010, to be held at McCormick…
Society of Manufacturing Engineers
(SME: Toronto) -- With a steady increase in manufacturing sales during eight out of the last 10 months, with a predicted upward trend for the future, Canadian manufacturers are gearing up for better times ahead.
According to organizers of the upcoming Canadian Manufacturing Week (CMW)/Weld…
ANDREA LAHOUZE
John Berger is no stranger to the benefits of training within industry (TWI). In 1995, when Berger was working for global manufacturing giant Emerson, he was challenged to move an entire product line of electro-mechanical sensors from Minnesota to Singapore.
At Emerson’s Minnesota plant,…
Tom Pyzdek
In this four-part series, we take an in-depth look at how to design an effective work environment. Part one discusses the elements of continuous-flow work cells. Part two considers how to enhance the efficiency of such work cells. Part three explores the 5S methodology. In part four of the series…
(BCC Research: Wellesley, MA) -- According to a new technical market research report, “Electronic Waste Recovery: Global Markets (MST037B)” from BCC Research, the global market for electronic waste (e-waste) materials was an estimated $8.5 billion in 2009, but is expected to increase to nearly $13…
Advanced Test Equipment Rentals
(Advanced Test Equipment Rentals: San Diego) -- Advanced Test Equipment Rentals, a provider of electronic test and measurement equipment rentals, is pleased to announce immediate availability of the Fluke Ti32 Industrial-Commercial Thermal Imager.
The new Fluke Ti32 combines a powerful 320 ×…
Zontec
(Zontec Inc.: Cincinnati) -- Zontec Inc., the international developer of statistical process control (SPC) software, is making a free downloadable version of The Book of Statistical Process Control to members of the quality assurance community.
Written by Zontec for nonstatisticians, the…
FARO
(FARO Technologies Inc.: Lake Mary, FL) -- As the pioneer in portable computer-aided measurement, FARO is applies unique knowledge and understanding of their clients’ business goals to develop more advanced 3-D measurement and imaging technology. FARO empowers their clients to exceed the demands…
STEMMER IMAGING
(Stemmer Imaging: Puchheim, Germany) -- New 3-D measurement tools from Stemmer Imaging enhance the accuracy of 3-D measurements in industrial vision applications. CVB Metric 3-D and CVB Merge 3-D have been introduced to allow accurate calibration of 3-D images and to overcome potential problems in…
Optical Gaging Products OGP
(OGP: Rochester, NY) -- Optical Gaging Products (OGP) introduces a new 16 in. horizontal contour projector, the Focus Specialist, designed to meet the inspection and measurement needs of medical device manufacturers. This premium benchtop comparator offers novel technology and innovative features…
Konica Minolta Sensing Americas Inc.
(Konica Minolta Sensing Americas: Ramsey, NJ) -- Konica Minolta Sensing Americas Inc. (KMSA), a global provider of industrial measurement of color, light, and shape, announces the U.S. launch of its new CL-200A Chroma Meter. The CL-200A is the successor to the current CL-200 Chroma Meter.
“Our…
Tom Pyzdek
In this four-part series, we take an in-depth look at how to design an effective work environment. Part one discusses the elements of continuous-flow work cells. Part two considers how to enhance the efficiency of such work cells. Part three explores the 5S methodology. In part four of the series…
Environmental Quality Corner with Ken Appel
For quite some time, polls have indicated that public approval for Congress remains at an all-time low. Congressional gridlock is difficult to watch for U.S. citizens who care about any issue and how our legislative process resolves the problems of our time—no matter what their party affiliation…
Should companies take different approaches to managing employees of different generations?
This question has been top of mind for managers in recent years. For example, younger workers were a key focus during the 1990s, when a youth culture characterized many of the IT companies that were…
J.D. Power and Associates
(J.D. Power and Associates: Westlake Village, CA) -- Even as health care insurance premiums continue to skyrocket, the service experience has more effect than cost management on overall employer satisfaction with their primary health insurance carrier, according to the J.D. Power and Associates…
J.D. Power and Associates
(J.D. Power and Associates: Westlake Village, CA) -- Even as health care insurance premiums continue to skyrocket, the service experience has more effect than cost management on overall employer satisfaction with their primary health insurance carrier, according to the J.D. Power and Associates…
(CEB: Arlington, VA) -- The Corporate Executive Board (CEB) has challenged conventional customer-service wisdom by revealing that it doesn’t pay to delight a customer. After years of focus on the “above and beyond” service mentality, research from the Customer Contact Council, a division of CEB,…
ISO
(ISO: Geneva) -- ISO has developed a new technical specification, ISO/TS 10004:2010, which provides guidance to organizations in establishing effective processes for monitoring and measuring customer satisfaction.
Customer satisfaction is one of the key elements for the success of an…
Olympus
(Olympus: Center Valley, PA) -- Olympus America Inc.’s Scientific Equipment Group—Industrial Microscopes has signed an agreement with Hirox-USA Inc., of Hackensack, New Jersey, to distribute the Hirox KH-7700 digital microscope system in the United States.
The KH-7700 is an all-in-one…
MARK-10 Corp.
(Mark-10: Copiague, NY) -- Mark-10 introduces its new Series 5 Digital Force gauges, designed for tension and compression force testing in quality control, manufacturing, and research and development areas. A range of capacities from 0.12 lb to 500 lb (0.5 N to 2,500 N) is available to address…
Juran
(Juran Institute: Southbury, CT) -- For more than 50 years, Juran’s Quality Handbook has been the definitive reference to quality management and engineering. Juran’s Quality Handbook: The Complete Guide to Performance Excellence, Sixth Edition (McGraw-Hill, 2010)—the first revision in 10 years—…
Tom Pyzdek
In this four-part series, we take an in-depth look at how to design an effective work environment. Part one discusses the elements of continuous-flow work cells. Part two considers how to enhance the efficiency of such work cells. Part three explores the 5S methodology. In part four of the series…
