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Planning the Research Study: Part 2
Steven Ouellette
Let's face it—many industrial researchers, including Six Sigma Black Belts, do a terrible job of planning the research they need to do to perform their jobs efficiently. See that guy over there? Yeah, he is the one I am talking about, so you should read this article so you can help the poor…
DP26 Camera Offers Unmatched Color Fidelity
Olympus
(Olympus America: Center Valley, PA) -- Olympus America Inc., a leader in designing and delivering optics, electronics, and precision engineering in industrial, medical, and consumer markets, has released a new high-resolution digital color camera for microscopy. The DP26 incorporates a 5-…
New Dates for Master Black Belt Development Program
MoreSteam.com
(MoreSteam: Columbus, OH) -- MoreSteam.com, a leading global provider of online lean Six Sigma training and blended learning support technologies, and the Fisher College of Business at The Ohio State University have set the dates for the upcoming fall and winter live sessions for their joint…
UNITRON Unveils Industrial Metallurgical Microscope
(UNITRON: Commack, NY) -- UNITRON Ltd. has introduced its new EXAMET-4 Series of microscopes. This all-new design of the EXAMET microscope is an industrial metallurgical microscope designed for production lines, material science applications, metal manufacturing, metallurgy, and a variety of…
Customer Advocacy Behavior Measurement: Part 2
Michael Lowenstein
There is a strong recognition that customer service is especially important in the branded experience. Service is one of the few times that companies will personally interact with their customers. This interaction helps the company understand customers’ needs while, at the same time, it shapes…
Kaltman Creations Adds RF Sensitive Product Division
Kaltman Creations
(Kaltman Creations: Suwanee, GA) --  Kaltman Creation LLC will now be offering a new line of products with the name RF Sensitive Solutions (www.RFSensitiveSolutions.com). It features affordable, easy to use test and measurement equipment for radio frequency (RF) sensitivity and related…
Japan Improves While Detroit Stalls
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor) -- A customer satisfaction resurgence for international car makers puts Detroit’s fledgling recovery in jeopardy, according to a report released today by the American Customer Satisfaction Index (ACSI).  The report covers customer satisfaction with an array of nameplates…
Triaxial IEPE Piezoelectric Accelerometer with Center-Hole Mounting
Kistler
(Kistler: Novi, MI) -- Kistler, a worldwide supplier of precision sensors, systems, and instrumentation for the dynamic measurement of pressure, force, torque, and acceleration, has introduced the Type 8781A50, a PiezoStar (IEPE-type) piezoelectric accelerometer with center-hole mounting. This…
Reverse Engineering Key Impeller at Hydroelectric Plant
NVision Inc.
Engineers from NVision Inc., using the company's HandHeld scanner, were able to quickly reverse engineer a large impeller for a major hydroelectric facility, sparing the facility what would have been an extended shutdown had they needed to produce a replacement impeller from scratch. In less than…
Patient Safety Executive Development Program
Institute for Healthcare Improvement IHI
(IHI: Cambridge, MA) -- Now that the harm, cost, and prevalence of medical errors and defects in health care are getting the attention they deserve, improving patient safety and reliability has become a top priority in health care. And with the recent changes in reimbursement, maintaining a…
Customer Advocacy Behavior Measurement, Part 1
Michael Lowenstein
The word “advocate” has French and Latin origins. It has multiple applications, including legal, political, social care, and marketplace. It is the marketplace applications where the business, academic marketing, and management consulting communities have focused. Essentially, advocacy can be…
Injection Molding Sensor Measures Cavity Pressure and Contact Temperature
Kistler
(Kistler: Novi, MI) -- Kistler, a worldwide supplier of precision sensors, systems and instrumentation for the dynamic measurement of pressure, force, torque, and acceleration, has introduced the Type 6190, a high-precision transducer designed to offer combined measurements of both cavity…
How to Improve the Quality of U.S. Education
Bill Kalmar
It seems that you can't pick up a newspaper today (yes, I still get one) without reading a story about the sorry state of education in the United States. Why has the quality of our educational system slipped? Why can't Johnny read? Here are my thoughts inspired by the proliferation of back-to-…
Are You a Quality Punk?
Paul Naysmith
In the mid 1970s to mid 1980s the Punk movement was an intensely bright burning star that fizzled out just as quickly as it came in. As I understand it, the Punk movement was the antidote to the excessive color and pageantry of the Glam Rock scene. Punk music was stripped back, rockin’ in your…
September APEC Conference to Highlight Energy Management Standardization
(APEC: Singapore) -- On September 13-14, 2011, San Francisco will play host to the Asia Pacific Economic Cooperation (APEC) Conference on Implementation of Energy Management Standardization. The event will bring together up to 150 participants from the 21 Asia-Pacific member economies to…
Renishaw Announces New Products for EMO Hannover 2011
Renishaw
(Renishaw: Gloucestershire, UK) -- Renishaw, the global engineering technologies company, is announcing more new products that will be demonstrated at the EMO Hannover exhibition taking place in Germany, September 19–24. These include touch probes and software systems that will aid process…
‘Axis of Rotation Metrology’ Focuses on Spindle Metrology
Bearing Specialists Association BSA
(Bearing Specialists Association: Glen Ellyn, IL) -- The Bearing Specialists Association (BSA) has identified “Axis of Rotation Metrology” as the second educational publication in its series of Bearing Briefs of the Month. Bearing Briefs are just one of a variety of education and training…
ZeGage Offers Noncontact Optical Profiling
Zemetrics
(Zemetrics: Tucson, AZ) -- ZeGage is a noncontact optical profiler for quantitative measurements of 3-D form and roughness on precision machined surfaces. The industrial design provides fast, accurate metrology in a compact, cost-effective package that can be located directly on the factory…
Two Leak Detection Equipment Matching Services Announced by Uson
Uson
(Uson: Houston, TX) -- Quality engineers seeking increased production efficiencies and lower costs now possible with state-of-the-art leak detectors for leak-sensitive products assembly, can now select between two new leak-detection equipment matching services from Uson. Uson's experienced leak…
New 116-Liter Calibration Gas Cylinders
(Industrial Scientific: Pittsburgh) -- Industrial Scientific Corp. has announced the availability of 10 new 116-liter gas cylinders. The new 116-liter cylinders are only slightly larger than the popular 58-liter gas cylinders; however, the cylinders hold twice the volume of gas. Depending on…
Data Collection: Measure It, Fix It
With a heavy focus on research and development, and innovation, Eltek Valere develops and manufactures advanced electronic power supplies. They were the first company to release and manufacture a high-efficiency power rectifier. Eltek Valere is the world technology leader in energy conversion,…
Making and Interpreting Run Charts
John Flaig
A run chart is a graphical display of data over time. Run charts are used to visually analyze processes according to time or sequential order. They are useful in assessing process stability, discovering patterns in data, and facilitating process diagnosis and appropriate improvement actions.…
Quality Management Systems: The 10 Most Common Myths
Management system standards trace their beginnings to the use of simple preventive practices that were developed and used at the beginning of the industrial revolution. These preventive practices included responses to common problems, for example, ensuring changes are communicated to everyone…
Manufacturing Technology Orders Up 103.9% from June 2010
Association For Manufacturing Technology AMT
(AMT: McLean, VA) -- June U.S. manufacturing technology orders totaled $459.39 million according to The Association For Manufacturing Technology (AMT) and the American Machine Tool Distributors’ Association (AMTDA). This total, as reported by companies participating in the U.S. Manufacturing…
Time for Virtual Professional Conferencing
William A. Levinson
Professional societies can and should break the costly paradigm that a conference requires the physical presence of all attendees. A conference with a virtual attendance option can increase participation enormously while demonstrating how businesses around the world can reduce travel expenses.…

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