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Antares Engine Toolkit Supports LabVIEW from National Instruments
Alternative Vision Corp.
(Alternative Vision Corp.: Tucson, AZ) -- Tattile srl, the Mairano, Italy-based developer of machine-vision solutions, announces the first release of its Antares Engine Toolkit for LabVIEW. Demonstrated at the recent Vision 2010 show in Stuttgart, Germany, the new tool kit will give LabView…
It’s a Tight, Tight World
Fluke Corp.
(Fluke Corp.: Everett, WA) -- Bundled wires, cramped cabinets—it’s a tight world out there. Fortunately, Fluke Corp. is introducing a new family of state-of-the-art clamp meters, including the 376 with iFlex, a revolutionary 18-inch flexible current probe. To see how the Fluke 376 can get you out…
When “At Your Service” Fails: Six Steps to Service Recovery
Maribeth Kuzmeski
Consider the following scenario: It’s 8 a.m. and you’re in an upscale hotel in Times Square—part of a well-known chain you regularly frequent—getting ready for a crucial business meeting. As you turn on your hairdryer, the power goes out. A bit nervous but not yet panicked (it’s just a blown fuse…
You Don’t Have to Be a Star to Be a Role Model
100 Customer Service Tips by Larry Williams
There are leaders and there are followers. There is nothing wrong with following the lead of someone, especially when that person is knowledgeable and imparts wisdom. Leaders often say they hope their instruction inspires people to help others someday. The following tips will bring you closer to…
The 6-Percent Solution
Peter Dizikes
Nearly 6 percent of greenhouse gases generated by humans are due to the flow of products to consumers. David Simchi-Levi, a professor in Massachusetts Institute of Technology’s (MIT)  Engineering Systems Division and Department of Civil and Environmental Engineering, suggests that corporations…
Funds Sought to Host ISO/TC 176 in United States
Denise Robitaille
The International Organization for Standardization (ISO) Technical Committee (TC) 176 is made up of members who develop international standards on quality management and assurance, including the ISO 9000 series. Members of the U.S. Technical Advisory Group (TAG) to ISO/TC 176 develop U.S.…
VPG G4 Weight/Force Indicators Offer Ethernet/IP Communication
Vishay Precision Group
(Vishay Precision Group Inc.: Malvern, PA) -- Vishay Precision Group Inc. has announced that its VPG Process Weighing division has expanded the fieldbus protocols of its BLH-Nobel Weighing Systems G4 family of multichannel weight/force indicators to include the Ethernet/IP open communications…
Geomagic Receives Full NIST Validation
Geomagic
(Geomagic: Research Triangle Park, NC) --  Geomagic has announced that its reverse engineering and 3-D inspection software has received a full validation from the U.S. National Institute of Standards and Technology (NIST). The test verifies accuracy of features in the company’s software for a wide…
Webinar: “Vision Solutions for Food & Beverage Production and Packaging”
Cognex Corp.
(Cognex Corp.: Natick, MA) -- Tough competition means food and beverage manufacturers and packagers cannot afford production errors. This is why they must increasingly rely on machine vision systems and image-based ID readers to help achieve quality, improve productivity, and comply with product…
First Truly Portable 3-D Noncontact Profilometer Released
Nanovea
(Nanovea: Irvine, CA) -- The Nanovea Jr25, a 3-D noncontact portable profilometer, is the first truly portable, high-performance profilometer of its kind. With an optional battery pack and carrying case, the Jr25 provides measurement capability rarely available during field study. The Jr25 uses…
UK’s Partnership Program Aims To Improve Quality of Packaging
(City University London: London) -- City University London and Sencon UK Ltd., a developer of sensor and control systems for the metal packaging industry, have begun a three-year, £200,000 ($320,000) knowledge transfer partnership to improve the quality control of the coatings applied to food,…
Poland Develops International Surface Metrology Standards
IPC PAS
(ICHF: Warsaw, Poland) --  Superficial layers of materials, no thicker than several atomic layers, play a key role in many important areas of science and technology, including microelectronics, catalysis, or corrosion science. These surface layers are being studied with different surface-sensitive…
Quality’s Effect on Society and the National Culture
Joseph A. DeFeo
The growth of commerce, science, and technology has greatly expanded the extent and variety of goods and services, helping many to lead longer, safer lives. However, this has also created a new dependency, with new risks that must be mitigated to prevent financial and cultural loss. High…
The Basics of GD&T: Current and Future States
Robert Kaphengst
Effective communication and consistent measurement across all engineering disciplines and processes are essential to the design and manufacture of the highest quality products. Geometric dimensioning and tolerancing (GD&T) is key to achieving these goals. GD&T defined GD&T is a…
Sum-Met Bundles Simplify Ordering Consumables for Testing Labs
Buehler
(Buehler: Lake Bluff, IL) -- To simplify ordering and purchasing, Buehler created its new Sum-Met Bundles, which contain all the grinding and polishing consumables required to prepare 100 specimens. Using one part number and one price, laboratory, medical, quality control, universities, and other…
Laser Scanning Speeds Up Handgun Replica Production
NVision Inc.
(NVision: Coppell, TX) -- Soft Air USA used NVision’s laser scanning services to save three months in getting an Airsoft replica of FN Herstal’s FNP9-17 handgun to market. This is a significant time savings over Soft Air’s previous process, which involved making silicon molds of real guns and…
Nikon Metrology Opens New Western Regional Sales Office
Nikon Metrology Inc.
(Nikon Metrology Inc.: Brighton, MI) -- Nikon Metrology Inc. recently opened its new Western regional sales office in Irvine, California. The facility will serve as a sales and demonstration center for current and potential Nikon Metrology customers in California, Arizona, New Mexico, Utah,…
New F500 Precision Thermometer Exploits AC Bridge Technology
(ASL U.S.: Danville, VA) -- ASL U.S.’s F500 provides highly accurate, dual-channel temperature measurement for platinum resistance thermometers (PRT), and exploits the inherent advantages of AC bridge technology to maintain repeatable measurements with unique levels of performance and speed.…
Launch or Improve Any 5S Program with New 5S Kit
Visual Workplace Inc.
(Visual Workplace Inc.: Byron Center, MI) -- Visual Workplace Inc. introduces the 5S Kit—a complete workplace organization solution that contains products and educational tools users need to start a new 5S program or sustain an existing 5S program. The five Ss of a 5S program include: • Sort—…
Oasis Core Enables Users to Run Inspection System on Their Own Computers
George Products Co. Inc.
(George Products Co.: Middletown, DE) -- George Products Co. Inc., the manufacturer of OASIS Inspection Systems, has announced the addition of its “Core” product line. The OASIS Core has been designed to enable customers to run the OASIS system on their own computers. It is based on the same…
David C. Crosby (1930-2010)
David C. Crosby, quality guru, Zero Defect proponent, and Quality Digest Daily contributor, died this past Monday. He was 80 years old. Born in Belair, Ohio, on November 9, 1930, Crosby was a U.S. Navy veteran who served during the Korean War. He began his career in Orlando, Florida, working…
Getting Trainees Up to Speed with Stats
Minitab LLC
Cummins Inc. designs, manufactures, sells, and services diesel engines and related technology around the world. It serves its customers through a network of 500 distributors and more than 5,200 dealer locations in more than 190 countries and territories. Cummins incorporates quality in everything…
Uh-oh… Time for the (Dreaded?) Third Quarter Review Meeting
Davis Balestracci
You know what the third-quarter review meeting means: a packet will be handed out  with bar graphs and, no doubt, trend lines on each of about a zillion “key performance indicators” that show: • This month vs. last month vs. 12 months ago (maybe year-to-date as well) • The three months’…
Nikon C2 Confocal Laser Microscope Has Expanded Spectral Capabilities
Nikon Instruments Inc.
(Nikon Instruments: Melville, NY) -- Nikon Instruments Inc., innovator of advanced optical instruments, has introduced the C2 Confocal Laser Point Scanning Microscope, which incorporates the newest release of NIS-Elements C software (v. 3.2). By pairing these two powerful tools, researchers now…
Event: Visual Lean Basics, Human Error Prevention, and Root Cause Analysis
High Technology Seminars
(High Technology Seminars: Cold Spring, NY) -- High Technology Seminars has announced three events for the beginning of 2011:  “Visual Lean Basics—Lean Eyes—Learning to See Waste,” “Human Error Prevention,” and “Root Cause Analysis.” “Visual Lean Basics—Lean Eyes—Learning to See Waste” This…

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