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Kevin Meyer
I remember two decades ago when I was in my first real executive role, and I was asked to come up with a strategy for my business unit. I was in control and I could develop and set a direction! I could finally use some of what I had learned in those traditional business school courses and seminars…
It is important to go to where the action is taking place. I was taught this as a young officer in the Navy, where, as in other areas of the military, we emphasized “leading from the front.” In warfare the reason is obvious: It is difficult to assess a complex situation from a distance. The…
Jack Dunigan
I had been hired by the tourism department of a large Native American tribal government to help it develop a strategic plan. The department had a largish budget and had raised the visibility of tribal lands and attractions, but there was no rhyme or reason to the undertaking. Staff engaged public…
Joel Smith
In part 1 and part 2 of this series, we looked at the numbers of parts, operators, and replicates used in a gauge repeatability and reproducibility (GR&R) study and how accurately we could estimate %Contribution based on the choice for each. In doing so, I wanted to provide you with valuable…
Dave K. Banerjea
Calibrating measurement and test equipment (M&TE) is expensive, but using equipment that is out of calibration can be even more costly. Faulty M&TE will produce suspect parts, and once you've discovered that your M&TE is the problem, you’ll have to screen the suspect parts and repair…
Steve George
The implementation of the Affordable Care Act (ACA) will stress a healthcare system that is already under the strain of an aging baby boomer population. New patients are expected to flood the system starting in early 2014, part of the 25 million uninsured Americans projected to get health coverage…
Lean Math With Mark Hamel
Triangle kanban, one of three types of signal kanban, is unique in that there is only a single kanban per part number or stock-keeping unit. Accordingly, kanban-sizing math has nothing to do with determining the number of kanban; that’s obviously fixed.
Instead, the math is focused on determining…
CMSC
(CMSC: Benbrook, TX) -- The Coordinate Metrology Society has announced the official last call for papers for the 2014 Coordinate Metrology Systems Conference (CMSC). This is a special year for the organization as it celebrates the 30th anniversary of its annual conference, which will be held July…
Taran March @ Quality Digest
Friday afternoons were reserved for educational films back when I was in grade school. We’d sit on the floor in a darkened room, facing a pull-down screen, and listen to the teacher fumbling behind us at the projector. The flapping celluloid sound meant the film was threading through gears and…
Tim Lozier
Part one of this series discussed the importance of increasing visibility into adverse events to assess their criticality and apply corrective action if necessary. In this installment we will look into another essential element of the quality management system (QMS): document control... or lack…
Jeremy Wright
In my primary role with Noria, I travel around the globe designing lubrication programs and conducting failure investigations for some of the world’s largest companies. On average, I’m in a new facility every other week. One recurring theme has been popping up a lot lately at these plants.
I didn…
Michael Rapaport
In my last column I covered five questions to benchmark your QMS project’s readiness for capital approval. The last of these five—and arguably, one of the most important—focused on aligning your QMS project with your organization’s goals. To help get your project approved, here are five key steps…
Joel Smith
In part one of this series, I looked at how adequate a sampling of 10 parts is for a gauge repeatability and reproducibility (GR&R) study and provided some advice based on the results.
Now I want to turn my attention to the other two factors in the standard gage (or gauge, if you prefer)…
RAND Corp.
(RAND: Santa Monica, CA) -- After a decade of experimentation with reforms that give health providers financial incentives to improve performance, relatively little is known about how to best execute such strategies or judge their success, according to a new report from RAND Corp.
A comprehensive…
Dan Nelson
Editor's note: Dan Nelson will be a guest on Quality Digest LIVE Friday March 14, 2014, at 11 a.m. Pacific.
Bill Cosby once did a routine about a funny aspect of human nature: How we all seem to have a hard time believing the obvious.
So Cosby pulls some milk out of the fridge. He sniffs it. It’s…
Davis Balestracci
My last column, “Can We Please Stop the Guru Wars?” made the case that the various improvement approaches are all pretty much the same. To recap, there are seven sources of problems with a process. The first three sources help frame the situation.
They are: Source No. 1. Inadequate knowledge of…
Joel Smith
You take 10 parts and have three operators measure each part two times. This standard approach to a gauge (or gage, if you prefer) repeatability and reproducibility (GR&R) experiment is so common, so accepted, so ubiquitous that few people ever question whether it is effective.
Obviously one…
Bruce Hamilton
Across a large swath of the United States, the winter has been especially cold, snowy, and dreary this year. So here’s a post with a link to a cheery video at the end, just to pick my spirits up—and maybe yours, too.
The English language can be confounding. For example, the word “turkey” is slang…
Michael Levin
March is National Ideas Month. Hey, whose bright idea was that?
As a best-selling author, I’ve experienced creative blocks when writing under deadline pressure and the pressure of my own high expectations. Over time, I’ve developed several tricks to stimulate my creative muscle and help me come…
Carl Nothnagel
When Henry Ford’s assembly line started rolling 100 years ago, it set the stage for controlling quality by using standardized components that virtually eliminated the manual fitting and reshaping of auto parts. Quality assurance in mass production has come a long way since then, but it remains an…
Margaret A. Hamburg
As my busy and productive trip to India drew to a close, I had the opportunity for one final meeting and one last memory with a group of some of the country’s most extraordinary women. The occasion was a women’s roundtable in Mumbai, organized by the Confederation of Indian Industry (CII).
It…
Matthew Littlefield
For years, LNS Research has been advising industry executives on the enterprise quality management software (EQMS) selection process. And for years, each executive that we speak with typically asks some form of this question: Which solution is best for my company?
In reality, there’s no one-size-…
Kevin Meyer
Rules are funny things. We like some of them because they make us feel protected, aligned, and perhaps operating on a fair playing field. We dislike them because they can protect us to the point of being smothering, align us to the point of being constraining, and fair to the point of being unfair…
Tamar June
The Center for Devices and Radiological Health (CDRH) will focus on encouraging medical device innovation and speeding clinical trials in the coming years, according to its 2014–2015 Strategic Priorities report released Feb. 5, 2014. To help encourage that innovation, CDRH says it’s going to work…
Tab Wilkins
Has robotics as a technology reached maturity and affordability for smaller manufacturers? It seems the answer is yes and no. Years ago future trends in manufacturing frequently imagined completely automated environments, and while that hasn’t entirely happened yet, last year the President’s…
