All Features
Walk into many stores and you’re bound to be impressed by the quality of digital cameras, TVs, cell phones, and other consumer electronics. Every year the quality of these devices improves by leaps and bounds, and consumers often pay less as products improve.I wish the same could be said about the…
Forrest Breyfogle—New Paradigms
We examined the practices and major problems that can easily occur in the use of balanced scorecards in the June 3 issue of InsideSixSigma. Now let’s look at why attention to causal event analyses can improve the future performance of any process. Often, this traditional method fails to make metric…
In September 2007 at the QuEST Forum I had the privilege of presenting an AT&T in-house Six Sigma process-improvement success story, “Reducing NonBilled Inside Wire Dispatches,” which was selected as a best practice in the Six Sigma category. (The QuEST Forum—Quality Excellence for Suppliers of…
Octagon Research Solutions Inc.
(Octagon Research Solutions Inc.: Wayne, Pennsylvania) -- Octagon Research Solutions Inc., a provider of software and services to the life sciences industry, has announced a new service offering, CheckPoint. The new service provides more than 300 separate validation checks of electronic…
Sharon Phillips
In June 2007, the U.S. Food and Drug Administration issued the dietary supplement current good manufacturing practice (CGMP) final rule (21 CFR Part 111). In essence, the final rule requires that the proper controls be in place for dietary supplements during manufacturing, packaging, labeling…
Sharon Phillips
In June 2007, the U.S. Food and Drug Administration issued the dietary supplement current good manufacturing practice (cGMP) final rule (21 CFR Part 111). In essence, the final rule requires that the proper controls be in place for dietary supplements during manufacturing, packaging, labeling…
(HHS: Washington, D.C.) -- Efforts are underway at the U.S. Food and Drug Administration and the Centers for Medicare & Medicaid Services (CMS) to improve patient safety and the quality of medical care through a plan called “The Sentinel Initiative—A National Strategy for Monitoring Medical…
(HHS: Washington, D.C.) -- U.S. Secretary of Health and Human Services (HHS) Mike Leavitt has signed a joint progress statement with the Honorable Li Changjiang, Minister of the General Administration of Quality Supervision, Inspection, and Quarantine (AQSIQ) of the People’s Republic of China.…
Douglas C. Fair
A few weeks ago, I found myself and my family on a beach making a sand castle. It was the last day of our vacation and shortly after we began working the warm South Carolina sand, an official approached us and asked if we would like to be contestants in the weekly sand sculpture contest. Why not?…
(ISO: Geneva) -- A new edition of ISO 9001 is being submitted for voting as a final draft international standard. Subject to formal approval by the ISO membership, the publication of the revised version is expected to be published this fall.The proposed ISO 9001:2008 doesn’t introduce additional…
(ANSI: New York) -- In auto-tune programs, notes are altered to match the nearest exact pitch. If a singer hits a note that’s just a little flat, or a little sharp, auto-tune will pull that note into the accurate pitch with the touch of a button. Generally, auto-tune is used in a way that is…
NIST
(NIST: Gaithersburg, Maryland) -- The Baldrige National Quality Program strives to continuously improve all aspects of the program to deliver greater value to its customers and stakeholders and to improve the effectiveness of our processes. To that end, the program is offering opportunities for…
Steven Ouellette
I
was working with a client to create their business’s critical performance measures the other day, and one of the managers said, “We should set the target higher than we want it—you know, aim high to hit low.” This set off one of my rants, and I thought I would share it with you.
When I…
Wiley
(John Wiley & Sons Inc.: Hoboken, New Jersey) -- Medical Device Design for Six Sigma: A Road Map for Safety and Effectiveness, by Basem S. El-Haik, Ph.D., and Khalid S. Mekki (John Wiley and Sons Inc., May, 2008) presents the complete body of knowledge for Design for Six Sigma (DFSS), as…
Quality Digest
(NOVACES: New Orleans) -- One year after pioneering the first lean Six Sigma deployment at a health care facility in Turkey, Kent Hospital shared its success stories at the Six Sigma & Lean Conference held in Izmir, Turkey, on May 9-11. Organized by the Chamber of Mechanical Engineers, the…
by US Oncology Corporate Communications
(US Oncology: Houston) -- A new oncology practice management model adapted from a successful manufacturing process is yielding substantial results for enhancing patient access to advanced cancer care while improving efficiency. The model, developed by the US Oncology Practice Quality and…
The U.S. Department of Homeland Security (DHS) has solely sourced a grant to the American Society for Quality and the ANSI-ASQ National Accreditation Board (ANAB) to develop a national voluntary conformity assessment accreditation and certification program for private sector emergency preparedness…
(ASQ: Milwaukee, Wisconsin) -- If you are part of a successful school team, the American Society for Quality invites you to participate in its Education Team Excellence Award, which will showcase the nation’s most outstanding improvement efforts at the 16th Annual National Quality Education…
(NIST: Gaithersburg, Maryland) -- Eighty-five organizations—the highest number of applicants since 1992—are in the running for the 2008 Malcolm Baldrige National Quality Award, the United States’ highest recognition for excellence. Applicants include three manufacturers, five service companies,…
(NCQA: Washington) -- The National Committee for Quality Assurance, in collaboration with Mathematica Policy Research and the American Medical Association-convened Physician Consortium for Performance Improvement, recently released a set of measures assessing clinician performance in four areas of…
Mike Thelen
As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success. A company can hire consultants, develop work teams, and begin lean initiatives, but if it only talks the talk, the initiative soon becomes just talk.
Why do we do lean…
Mike Thelen
As is the case with any lean implementation in a traditional environment, culture change is the most difficult obstacle to success. A company can hire consultants, develop work teams, and begin lean initiatives, but if it only talks the talk, the initiative soon becomes just talk.Why do we do lean…
Dave Heberling
When my daughter, Anna, was in the fifth grade, her teacher asked the students to write down their personal goals. Anna’s goals are still displayed in our home, so we obviously feel that there was something special about this assignment. Not bad for a fifth grader, huh? Could you do better? How? Is…
Fred Mason
When thinking about measurement devices and systems, the subject of accuracy comes up. Accuracy has been discussed in past columns of “Measurement Matters.” In the context of measurement system specifications, there’s more concern about the uncertainty of measurement, not its accuracy. So, what is…
Dassault Systmes
(Dassault Systèmes: Paris, France, and Providence, Rhode Island)– Dassault Systèmes, a leading supplier of 3-D and product life cycle management (PLM) solutions, has announced the availability of Abaqus 6.8, its technology-leading unified finite element analysis (FEA) software suite from…