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DCS Releases v. 7.3 of 3DCS Variation Analyst
Dimensional Control Systems DCS
(DCS: Troy, MI) -- Dimensional Control Systems (DCS) has released its latest version of 3DCS Variation Analyst, v. 7.3. As an update to the 3DCS Suite, both CATIA-integrated users and multi-CAD standalone users will get access to all the new functions. What’s more, those who are under active…
Stranded Passengers and the Moment of Truth
William A. Levinson
Quality Digest’s readers are quite familiar with the deficiencies of the U.S. airline industry, whether through articles in the media, personal experience, or both. Relatively minor issues involve inefficient boarding processes, fees for the first piece of checked luggage, and uncomfortable…
The Measurement Uncertainty Approach to Measurement Systems Capability
Gary Phillips
For decades now, the measurement systems analysis (MSA) approach has been the predominant method for evaluating measurement systems capability. Although this method is widely considered to be an acceptable and comprehensive approach throughout most of the world, a growing number of specialized…
New Frontiers in Quality Management
K. R. Karu
Just as technology has changed the way people do business, quality systems are transforming the way manufacturers manage the assurance of the quality of their products, as well as compliance with regulatory requirements. Companies rely more and more on automated quality systems instead of manually…
Humantech Seeks Participants for Survey on Technology and Ergonomics
Humantech
(Humantech: Ann Arbor, MI) -- Humantech has launched a new survey on the use of computer technology for managing ergonomics programs. It is conducting the study to determine current trends, needs, and best practices used to manage information, plans, and results of effective programs. This 16-…
Making the Cut
MIT News
Diode lasers—used in laser pointers, barcode scanners, DVD players, and other low-power applications—are perhaps the most efficient, compact, and low-cost lasers available. Attempts have been made over the years to amplify the brightness of these valuable lasers for industrial applications, such…
We Are All Role Models
Jim Benson
At some point, maybe at many points, it strikes me that we are all role models. We all influence each other. We are a network of emotions and actions. When we do something, positive or negative. Kind, indifferent, or cruel. Self-centered or altruistic. Other people notice. Other people react.…
Time to Take a Closer Look at FDA MDDS Moves
Russ King
The FDA recently released a new draft guidance document for medical device data systems (MDDS). The FDA defines MDDS as “hardware or software products that transfer, store, convert formats and display medical device data. An MDDS does not modify data, and it does not control the functions or…
What Purpose Looks Like
Jack Dunigan
Yesterday someone posted a provocative question that showed up on my Facebook timeline. They asked, “If you don’t know your purpose, are you still looking for it?” Surprisingly, many of the comments indicated the commenters didn’t know their purpose, or that their sense of purpose was continually…
The Missing Element in EU Economics
Umberto Tunesi
In Italy there’s growing tension among low-income retirees about their pensions. Among the EU countries, Italy has one of the highest percent of unemployed population and is ranked as one of the least productive countries. So the question is: Who will pay the pensions of the retired people? Italy…
How Does Quality Management Link Into the Internet of Things?
Michael Rapaport
If you are familiar with the technical concept of the Internet of Things (IoT), you already understand the impact this technological sea change will have on manufacturing. However, plenty of hype still surrounds the spread of IoT in manufacturing from a worldwide perspective, so here are the key…
Oxford Lasers Offers Leak Test Calibration Capability to Pharma Industry
Oxford Lasers
(Oxford Lasers: Shirley, MA) -- In the pharmaceutical and medical industries, packaging integrity is of the utmost importance. It’s essential to be able to accurately and routinely check packaging performance on leak testing equipment. In turn the performance of the test equipment needs to be…
ISO 9001: ‘It Really Helps’
Rob Fenn
Arecent client satisfaction survey conducted by our company, the British Assessment Bureau (BAB), a UK-based certification body, highlighted the benefits of achieving certification to ISO 9001. Here is a summary of the results. As our client base has increased over the years, we have moved the…
You Know You’re Clear on Strategy When...
Matthew E. May
‘If I had the key members of your executive suite all in the same room, would they all be able to articulate the essence of your business strategy clearly and consistently?” I asked the executive vice president of strategy. “Probably not,” she replied. “But I do know we need a new one, because…
The Truth About Acceptance Sampling,
Part 2
Donald J. Wheeler
One of the common tools of quality assurance is acceptance sampling. Acceptance sampling uses the observed properties of a sample drawn from a lot or batch to make a decision about whether to accept or reject that lot or batch. While the textbooks are full of complex descriptions of various…
Harry S. Hertz Leadership Award 2015 Nominations Are Open
NIST
(NIST: Gaithersburg, MD) -- The Baldrige Foundation is now accepting nominations for the 2015 Harry S. Hertz Leadership Award (HSHLA). The award is presented annually at the Quest for Excellence conference. We are seeking nominations to identify exemplary leaders for recognition with this…
Backscatter Body Scan Redux
NIST
Airline passengers have already said bon voyage to the controversial backscatter X-ray security scanners, pulled from U.S. airports in 2013 over concerns about privacy and potential radiation risks. But the devices may be reintroduced in the future, in part because they produce superior images of…
Blind Wine, Part 4
Joel Smith
In part 1, part 2, and part 3, we shared our blind wine-tasting experiment, the survey results, and the experimental results, respectively. To wrap things up, we’re going to see if the survey results tied to the experimental results in any meaningful way. First, we look at whether self-identified…
Five Essential Building Blocks for a Thriving Work Culture
Quality Digest
What makes a successful business thrive? That’s what eight out of 10 new entrepreneurs would like to know because their businesses fail within the first 18 months, according to Bloomberg. Adam Witty has managed to turn plenty of heads in the business community as founder and CEO of Advantage…
Good Corporate Citizenship Matters More Than Ever Before
Sonal Sinha
There’s a reason why companies like Coca-Cola, Disney, Gap, and GE consistently rank among the world’s most admired organizations—and it has to do with more than just the strength of their products and services. These companies have demonstrated their commitment to the local communities and…
Trust but Verify
Knowledge at Wharton
In this opinion piece, David Lawrence, founder and chief collaborative officer of RANE Corp., points out that, “...a vigilant institutional effort is now needed… to audit whether online processes can be ‘gamed’ to falsify the records of course completion and test results.” Otherwise, corporations…
Nikon Introduces Laser Rangefinder PROSTAFF 3i
Nikon Instruments Inc.
(Nikon Vision Co.: Tokyo) -- Nikon Vision Co., a subsidiary of Nikon Corp., has released the Nikon Laser Rangefinder PROSTAFF 3i—the ideal partner for outdoor activities. The PROSTAFF 3i employs ID Technology, which displays the horizontal distance in addition to the actual distance. It also…
Customer Service or Lip Service?
Annette Franz
In your company is “customer focus” just a poster on the wall, or is it a way of doing business? How many times have you walked into an establishment and been bombarded by posters or signs about customer satisfaction, listening to customers, and great customer service? Do you wonder if those…
Blind Wine, Part 3
Joel Smith
In part 1 of “Blind Wine,” we introduced our blind wine-tasting experimental setup, which included some survey questions asked ahead of time of each participant. In part 2 we looked at the results of that survey. Here we’ll examine how well the survey results align with the experimental results.…
Frankenstein Equivalents
Bruce Hamilton
I was speaking with a friend about a recent downsizing at his church. After nine years, a popular priest had been reassigned to another parish. In an apparent effort to cut costs, a new priest would now split his time between two parishes in neighboring towns. When I expressed some regret about…

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