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View and Test the Latest Products from Olympus at SEMICON West
Olympus
(Olympus: Center Valley, PA) -- Olympus, a global technology leader in industrial imaging solutions, will have its experts available for product demonstrations at SEMICON West, taking place July 14–16, 2015, in San Francisco. The Olympus booth (No. 6040) will be exhibiting the LEXT OLS4100, the …
Four Steps to Get Your EQMS Implementation Right From Day One
Rob Harrison
There’s no doubt that the world becomes more interconnected and technology-centered as each day passes. Driverless cars have taken to the road in pilot projects in several countries; modes of communication are instant and global, whether they’re under 140 characters or above; and medical…
How Are Your Processes Really Performing?
Paul Adams
I love my car. Recently, I had to get some major repairs done on it (luckily, they were covered by the warranty). Because it was going to take a while, they provided me with a loaner. This was a really nice car—only 1,200 miles, new-car smell, sunroof, super-quiet, drove like a dream. It made me…
Precisely Wrong
Bruce Hamilton
June 11, 2015, marked the fourth anniversary of the passing of someone who, although not typically credited as a “lean” thinker, nevertheless had a profound effect on many lean implementers. Eliyahu Goldratt, or Eli, was an Israeli physicist whose Ph.D. thesis on queuing theory led him and many…
Konica Minolta Sensing Showcases Advanced Color Measurement Solutions at IFT 2015
Konica Minolta Sensing Americas Inc.
(Konica Minolta: Ramsey, NJ) -- Konica Minolta Sensing Americas (KMSA), provider of advanced optical technology that precisely measures the elements of color and light, will exhibit at the IFT 2015 Food Expo at booth No. 4545. IFT 2015 will take place July 12–14, 2015, at McCormick Place South in…
Work
John Shook
We need to think about redefining work. Until we—anyone who wishes to bring about organizational change—redefine the actual value-creating work of the business, we haven’t made any changes that are meaningful. You may be able to create wealth through a variety of business models or ways of…
Systematic Handling of Organizational Knowledge
Ulrich Wegner
The new ISO 9001, scheduled for publication in late 2015, introduces the term “knowledge.” As knowledge was not addressed by the previous version of ISO 9001, the depth of this topic and the approach to it are new. The international standard ISO/DIS 9001:2015—“Quality management systems—…
Customer Problem Resolution
Matthew Barsalou
I know that the customer should be involved when performing a root cause analysis (RCA) as the result of a complaint. However, in a meeting, the manager of problem resolution and statistical methods told our team that we should view customer-related problem resolution as a “shared journey of…
In-Development Standard Traces Wood to Sustainable Sources
ISO
(ISO: Geneva) -- Wood is one of the world’s most precious resources, and there is increasing consumer demand to know it is sourced from well-managed forests. Soon, the traceability of wood will be easier to manage as an ISO standard-in-development reaches a new and crucial stage. Illegal logging…
The 10 Worst Popular Leadership Quotes
Jesse Lyn Stoner
Great leadership quotes inspire and guide us. They become part of our mainstream language and are instilled into our culture. We accept them as a reflection of the ideal, aspire to live them, and use them when teaching others about leadership. But sometimes a quote takes root that sends us in the…
Wireless Vibration and Temperature Sensor for Superior Machine Monitoring
Banner Engineering
(Banner Engineering: Minneapolis, MN) -- Banner Engineering introduces its wireless vibration and temperature sensor, Designed to effectively monitor machines for increases in vibration and temperature, the sensor measures RMS velocity in inches per second or millimeters per second, and…
What Is Automated Design and Manufacturing?
Philip Hewitt
Editor’s note: This week, Quality Digest Daily will be looking at some of the key technologies on display at the Coordinate Metrology Society’s annual conference (CMSC). The CMSC, taking place this year July 20–24 in Hollywood, Florida, is the gathering place for users, service providers, and…
Continual Improvement Events Don’t Work
Alan Nicol
Almost every conversation I’ve had with colleagues lately on the topic of process improvement or business performance improvement has centered on organizing working meetings or events to address and solve problems. “Events” seem to be growing in popularity. The problem is, they don’t work. People…
Rational Sampling
Donald J. Wheeler
While the computations for a process behavior chart are completely general and very robust, the secret to using a process behavior chart effectively lies in the art of rational sampling and rational subgrouping. Rational subgrouping was the topic of last month’s column. Here we shall look at the…
Toyota Needs a Strategist
Matthew E. May
No, this isn’t an opinion piece or in any way a critique. It’s more like a public service announcement for business professionals in the job market, looking for a strategy position with a market leader. Like most regular users of LinkedIn, I constantly get pushed notices about “jobs I might be…
Konica Minolta Sensing Now Offers LumiCam 1300 Advanced
Konica Minolta Sensing Americas Inc.
(Konica Minolta: Ramsey, NJ) -- Konica Minolta Sensing Americas, provider of advanced optical technology that precisely measures the elements of color and light, has extended its product offerings in North America, with the addition of Instrument Systems LumiCam 1300 Advanced imaging photometer…
What Is Photogrammetry?
Clive Fraser
Editor’s note: This week, Quality Digest Daily will be looking at some of the key technologies on display at the Coordinate Metrology Society's annual conference (CMSC). The CMSC, taking place this year July 20–24 in Hollywood, Florida, is the gathering place for users, service providers, and…
Ten Steps to Better Executing Your Strategic Plans
Kelly Graves
Most everyone has read the maxim, “Plan your work and work your plan.” This is simple and effective advice—when it’s followed. Unfortunately, it can also be overwhelming when it comes to ensuring that everyone in the organization knows what the strategic plan is and how they can directly support…
A Look at Three Position Sensors for Hydraulic Cylinder Feedback
Edward Herceg
Position feedback sensors for hydraulic or pneumatic cylinders have used one of three traditional technologies: magnetostrictive, variable resistance, and variable inductance sensors. Occasionally other sensor technologies have  been used successfully in this application, but the focus of this…
What Is the Coordinate Metrology Society?
Mike Richman
Editor's note: This week, Quality Digest Daily will be looking at some of the key technologies on display at the Coordinate Metrology Society's annual conference (CMSC). The CMSC, taking place this year July 20–24 in Hollywood, Florida, is the gathering place for users, service providers, and…
The New, New Silk Road
Ryan E. Day
True, “Marco Polo” is a great tag game played in a swimming pool, but Marco Polo the man is probably better known in connection with the trans-Asiatic trade route known as the Silk Road. That, however, was the old Silk Road. Yes, there is a new Silk Road, and no, it shouldn’t be confused with the…
Transcending Difference
Quality Transformation With David Schwinn
“If we are to achieve a richer culture, rich in contrasting values, we must recognize the whole gamut of human potentialities, and so weave a less arbitrary social fabric, one in which each diverse human gift will find a fitting place.” —Margaret Mead This month’s article comes from the…
What Are Metrology Services?
Gary Confalone
Editor’s note: This week, Quality Digest Daily will be looking at some of the key technologies on display at the Coordinate Metrology Society's annual conference (CMSC). The CMSC, taking place this year July 20-24 at the Diplomat Hotel in Hollywood, Florida, is the gathering place for users,…
Breaking From Standard Cost Accounting
Brian Maskell
T here are three ways in which a standard costing system is typically used in a manufacturing company: 1. Performance measurement 2. Decision making 3. Inventory valuation From an accounting perspective, performance measurement and decision making are part of a company’s management accounting…
Getting Everyone on the Same Customer Experience Page
Annette Franz
How do we ensure that everyone in the organization is on the same page when it comes to customer experience? I’m thinking about a quote I stumbled upon the other day from Edmund Wilson: “No two persons ever read the same book.” Wow! Isn't that the truth? Think about books you’ve read; think about…

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