With ISO 9001:2026 just around the corner, the topic of internal auditing is likely on the minds of many quality professionals.
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This is the perfect time to reexamine your resources and strategies for internal auditing. The single biggest success factor of your audit program is who you select to audit and how you train them. After all, these people are the living face of your program. Sure, you have someone fulfilling the role of audit manager. But the real magic happens with the team of internal auditors you recruit and train.
Don’t make the mistake of just selecting people who have some extra time on their hands. Choose the right people who will help develop the audit program and make it a true engine for improvement.
So, what criteria should you use when selecting internal auditors? Here are some attributes to look for.
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Comments
Train auditors to follow one finding all the way to closure
Good list. One thing we'd add to training is to have new auditors take one real past finding and trace it all the way to closure: the original evidence, the root cause statement, the action and the effectiveness check. Most weak audit programs we see aren't weak at the point of finding things. They're weak at follow-up, and closed actions that never removed the cause come back at the next external audit as repeat findings. A trainee who has done that trace once starts asking better questions on the floor. They stop asking "is there a procedure?" and start asking "show me the last time this went wrong and what changed." It also gives them a fair way to judge a corrective-action response before they accept it, instead of just ticking that something was filed. Pairing each trainee with an experienced auditor for that exercise works better than classroom time alone.
Disclosure: we built 8D Gate, a free advisory pre-send check for 8D reports.
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