Content by Quality Digest
Improving Chinese Government Services Through Quality
Mon, 04/10/2006 - 22:00
The Qingpu district of Shanghai recently commissioned the Shanghai Association for Quality to perform a public satisfaction survey on the quality of service the local government provides. The survey will be performed by SAQ’s Customer… Pursuing Quality in Uzbekistan
Mon, 04/10/2006 - 22:00
March 17 marked the first anniversary of the formation of the Quality Managers Club, a growing group of Uzbek quality professionals. The group was formed by TUV Academy and several consulting companies in Uzbekistan, which realized… Using Lean to Improve the Value Stream
Mon, 04/10/2006 - 22:00
A recently released book uses lean principles to illustrate how to improve the value chains of various industries. Improving the Extended Value Stream: Lean for the Entire Supply Chain, (Productivity Press, 2006), by Darren Dolcemascolo,… Ticket Price Doesn’t Determine Flight Quality
Mon, 04/10/2006 - 22:00
A study that examined consumer feedback from 17 airlines found the best-performing airlines were low-fare carriers. For the third consecutive year, Jet Blue Airways was ranked as the best-performing airline in the 2005 Airline Quality Rating (AQR… Employers, Consumer Groups Endorse New Health Plan Standards
Mon, 04/10/2006 - 22:00
Dozens of the United States’ largest consumer groups and employers recently endorsed new standards released by the National Committee for Quality Assurance. The standards address how health plans assess the quality and efficiency of the… ASQ Provides Six Sigma Grant to County
Tue, 04/04/2006 - 22:00
The American Society for Quality recently awarded Milwaukee County a $5,000 grant to implement a pilot Six Sigma program. The grant was provided through ASQ’s Community Good Works Program, which provides money and expertise to nonprofit… Semiconductor Company Implements Six Sigma Initiative
Tue, 04/04/2006 - 22:00
MagnaChip Semiconductor recently announced the launch of its Six Sigma management system designed to improve product quality, save money and enhance its business profile. The program started March 21 at the company’s headquarters in Cheongju… New Software Simplifies Data Analysis
Tue, 04/04/2006 - 22:00
New software developed by Breakthrough Management Group Inc. and Raptor International promises to simplify the tedious process of data-set analysis. Already in use in South Africa and Australia, where it was developed, RapAnalyst uses… Rath & Strong Releases New Lean Pocket Guide
Tue, 04/04/2006 - 22:00
Rath & Strong recently published a new, easy-to-carry guide to lean implementations. Rath & Strong’s Lean Pocket Guide (Charlene Adair, Rath & Strong, 2006) includes concise, easily accessible, practical instruction for… Root-Cause Analysis Leadership Certificate Program Offered
Mon, 04/03/2006 - 22:00
Reliability Center Inc. will host a series of workshops for lead investigator training that include team leadership and the human side of failure. The schedule of the six workshops will be based upon clients’ requests, starting in the…