Content by Quality Digest
ASQ Releases Quarterly Quality Report
Mon, 11/20/2006 - 22:00
Based on data gathered by the American Customer Satisfaction Index (ACSI), the American Society for Quality’s Quarterly Quality Report examines customers’ perceived quality of different products and services on a quarterly basis. The ACSI is a… RABQSA To Join New Management Committee
Mon, 11/20/2006 - 22:00
The American Aerospace Quality Group recently invited RABQSA to represent auditor authentication bodies on its Registration Management Committee. The committee oversees international interpretations of and registrations to standards for the… OGP Announces New Company President
Mon, 11/20/2006 - 22:00
R. Stephen Flynn recently became president of Optical Gaging Products Inc. Flynn joins a very small group of people who have held the title since OGP was founded more than 60 years ago. The new role is in addition to Flynn’s current… Lean Air Force Will Expand
Tue, 11/14/2006 - 22:00
Leaders of the United States Air Force recently reported that the success of existing lean programs will spur the organization to expand lean’s use. The Air Force has implemented extensive lean programs at its Materiel Command air logistics… One-Day Lean Course on Dec. 12
Tue, 11/14/2006 - 22:00
Participants at “One Day to Lean” will learn to identify and eliminate the seven deadly wastes as demonstrated by Taiichi Ohno, who developed the Toyota Production System. The event will be hosted by Tefen USA, an operations management… STAT-A-MATRIX Has Road Map for Lean Success
Tue, 11/14/2006 - 22:00
STAT-A-MATRIX’s latest white paper, “Achieving Lean Success: A Pathway for Implementation,” presents a road map that unites lean concepts with specific tools and techniques in a straightforward manner. Taken individually, lean approaches… Does Using Technology Lower Defect Rates?
Tue, 11/14/2006 - 22:00
Companies that use technology to support their Six Sigma systems do better at controlling their defect rates, according to new research.“The Lean Six Sigma Benchmark Report,” a survey performed by the Aberdeen Group, found that data… Is Disruptive Innovation in Your Future?
Tue, 11/14/2006 - 22:00
Some companies focus on product innovation for competitive advantage, others on operational innovations. For breakthrough advances, both approaches might be wrong. According to a new report by Diamond Management & Consultants Inc.,… Dubai Industrial City Registered to 9001
Mon, 11/13/2006 - 22:00
Dubai Industrial City, a member of Tatweer in the United Arab Emirates, recently won certification to ISO 9001. “The certification validates Dubai Industrial City’s aim for enhanced customer satisfaction through the effective application of… Pitney Bowes Offers New Software
Mon, 11/13/2006 - 22:00
To let businesses and government agencies “better manage their customer data by matching and consolidating information from across the enterprise into a single, comprehensive system of records,” Pitney Bowes has introduced its Customer…