Content by Jon Miller

Jon Miller's picture
Jon Miller
Today I was fortunate to have the opportunity to sit in on a webinar titled “Bringing Lean to Established Companies” by lean startup gurus Eric Ries, Brant Cooper, and Patrick Vlaskovits. The...
Jon Miller's picture
Jon Miller
My latest recommended reading for people who care about getting things done is Craig Weber’s Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is...
Jon Miller's picture
Jon Miller
At the heart of the Toyota Way are two pillars, continuous improvement and respect for people. These are supported by five values: challenge, improvement (kaizen), seeing for yourself (genchi...
Jon Miller's picture
Jon Miller
Total Flow Management: Achieving Excellence with Kaizen and Lean Supply Chains, by Euclides A. Coimbra (Kaizen Institute, 2009), has been distributed only within Kaizen Institute and among its...
Jon Miller's picture
Jon Miller
During the early 1990s, I recall my Japanese sensei were absolutely appalled at the dearth of industrial and production engineers hired as kaizen consultants within major U.S. manufacturers. The...
Jon Miller's picture
Jon Miller
There is an expression in Japanese, “Dust accumulates to form a mountain.” (Chiri mo tsumoreba yama to naru.) While this may not be geologically correct, it carries a deep truth that lean...
Jon Miller's picture
Jon Miller
The Toyota Production System (TPS) house diagram is often drawn with a triangular roof, a rectangular foundation, and two rectangular columns between the foundation and roof. The space between the...
Jon Miller's picture
Jon Miller
People can make plenty of mistakes when launching a lean enterprise transformation. Interestingly, many of these mistakes are similar if not identical to those made by entrepreneurs when starting a...
Jon Miller's picture
Jon Miller
I am in Japan helping to lead one of our lean manufacturing benchmarking trips. What I took away from the debriefing from yesterday’s lean benchmarking visit was a series of lessons on how to...
Jon Miller's picture
Jon Miller
Leaders lead. Or do they? There is not always a cause-and-effect relationship between leadership actions and follower behavior. Not all leaders succeed at pulling people along in the same direction...