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Quality Digest

A unique resource for quality professionals

Quality Digest

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.

Fri, 10/03/2025 - 10:34
New Book Shows How "Quality Makes Money"
Mon, 07/25/2005 - 22:00
Senior managers can guarantee a project’s success or failure through their support—or lack of it. That’s the message of a new book, Quality Makes Money (American Society for Quality Press, 2005), by Patrick Townsend and Joan Gebhardt. The book is…
Bank of America Recognizes Employees, Six Sigma Achievements
Mon, 07/25/2005 - 22:00
Bank of America’s employees were recognized for their Six Sigma achievements at the bank’s annual Best of Six Sigma Expo held in Charlotte, North Carolina. Bank of America implemented Six Sigma in 2001, which has helped the bank reap about $2…
Mitsubishi Fuso Reprioritizes Quality
Mon, 07/25/2005 - 22:00
New top executives at Mitsubishi Fuso Truck & Bus Corp. have vowed to improve product quality in the wake of a scandal involving vehicle defect cover-ups. Harald Boelstler, incoming company president, stated that the Japanese company, Mitsubishi…
ITI Announces Product-Development Partnership
Mon, 07/25/2005 - 22:00
The International TechneGroup Inc. recently partnered with a noted quality function deployment specialist to help its clients with new product development. Hans Hjort will educate ITI clients on how to plan, choose and design winning products and…
Online Report Highlights Quality of Patient Treatment
Mon, 07/25/2005 - 22:00
The National Committee for Quality Assurance recently added clinical performance information to its online Health Plan Report Card. The “Living with Illness” report addition shows how effectively health plans treat patients in four areas: diabetes,…
New Book Addresses Six Sigma in Sales and Marketing
Tue, 07/19/2005 - 22:00
A recently released book illustrates how to apply Six Sigma to improve sales and marketing teams’ ability to generate viable leads and improve customer service. In response to these concerns, we formed a new organization, the International Quality…
Chemical/Gas Manufacturer Voltaix Implements Lean Manufacturing
Tue, 07/19/2005 - 22:00
Voltaix Inc.’s employees have recently received lean manufacturing training in an effort to improve the company’s semiconductor performance.The training was provided by the New Jersey Manufacturing Extension Program Inc. Earlier this year, 15…
George Group Partners with Decisioneering’s Six Sigma Program
Tue, 07/19/2005 - 22:00
George Group recently joined Decisioneering Inc.’s Six Sigma Partner Program to promote the use of Decisioneering’s Crystal Ball simulation and optimization software throughout Six Sigma initiatives.The Crystal Ball line of Microsoft Excel-based…
Excel Partnership Announces Black Belt Course
Tue, 07/19/2005 - 22:00
An innovative four-week Six Sigma Black Belt training course sponsored by Excel Partnership will begin in July. The course will take place one week a month for four months, beginning July 25–29, followed by Aug. 15–19, Sept. 19–23 and Oct. 24–28.…
Samsung India Tightens Compliance Regulations, Implements Six Sigma
Tue, 07/19/2005 - 22:00
Seeking to promote eco-friendly practices among its suppliers and reduce incoming component inventory, Samsung India recently tightened its vendor compliance regulations and started a Six Sigma program. Dubbed “Together Win through Six Sigma” (TWIN…

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