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Quality Digest

A unique resource for quality professionals

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.

Wed, 06/16/2004 - 22:00
Intertek Automotive Services Expands Its Testing
Wed, 01/11/2006 - 22:00
Intertek Automotive Services, which operates the first commercial automotive test lab of its kind in China, is now offering buzz, squeak and rattle (BSR) testing at its facility in Shanghai. The company uses a newly purchased MB Dynamics low-…
SME and AME Make Lean Book Required Reading for Certification
Mon, 01/09/2006 - 22:00
The Society of Manufacturing Engineers and the Association for Manufacturing Excellence
recently made a popular book a required reading for those seeking certification
as lean manufacturing experts. Lean Transformation:…
e-TQM College Brings TQM Books to Arab World
Mon, 01/09/2006 - 22:00
Seven books on TQM will be published and translated into Arabic, according to
e-TQM College, a Dubai-based provider of online courses in total quality management. The move is an attempt to address the lack of TQM resources in the Middle…
Customer Satisfaction with Federal Government Dips
Mon, 01/09/2006 - 22:00
After three years of small, steady improvement, customer satisfaction with the
federal government’s services registered a slight decline in 2005, according
to the American Customer Satisfaction Index. Satisfaction with…
TIQM Certification Conference Announced
Mon, 01/09/2006 - 22:00
An upcoming conference will focus on the use of total information quality management
(TIQM) to improve varied organizations’ quality and processes. The TIQM Mastery Series will be held March 6–10 at the Nashville Convention Center. It’ll…
Baldrige Award Kicks Off Nonprofit Pilot Program
Mon, 01/09/2006 - 22:00
Starting this year, qualifying quality-minded nonprofit organizations will be
eligible to participate in a pilot Baldrige Award program. The National Institute of Standards and Technology, which administers the Baldrige National Quality…
Outsourcing Conference Features Six Sigma Component
Tue, 01/03/2006 - 22:00
An upcoming conference on global outsourcing will feature the use of Six Sigma in organizing a global workforce. Strategic Research Institute’s 3rd Annual Global Outsourcing Conference will include experts from such diverse industries as…
SME Releases New Lean Book
Tue, 01/03/2006 - 22:00
The Society of Manufacturing Engineers recently released The Hitchhiker’s Guide to Lean: Lessons from the Road, a book that explores actual lean applications. Authors Jamie Flinchbaugh and Andy Carlino, founders and partners in the Lean…
’Idiot’s Guide’ Teaches Six Sigma Success
Tue, 01/03/2006 - 22:00
A new book uses simple language and examples to introduce Six Sigma novices to the methodology.The Pocket Idiot’s Guide to Six Sigma (Alpha Books, 2005), explains everything rank-and-file employees need to know about Six Sigma, including an…
Ford Uses DFSS In New Hybrid Engine For First Time
Tue, 01/03/2006 - 22:00
In its efforts to ramp up hybrid engine production, Ford Motor Co. will use design for Six Sigma for the first time in a major powertrain program. Ford’s new 250-horsepower, 3.5-liter V-6 engine, also known as the Duratec 35, will be built at…

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