A good design of experiments can prevent incorrect conclusions
How to analyze the missing element in lean Six Sigma programs
Traffic light monitoring systems require modifications to be effective
When management support moves on, how do your efforts stay put?
Setting up your data
Introducing FUSE: formulate, understand, synthesize, and execute
Think about the whole system
A high-level view of process output for businesses and customers
By disregarding qualifications, recruiters lead clients down the path of poor results
We need to make it less scary
You’ve exhausted in-house data. Now what?
The journey toward lean is never-ending
Assess previous projects before taking on more
Employees across all job functions and backgrounds were trained in lean Six Sigma
Applying DMAIC can establish causality and bring strategy initiatives to light
From a lean Six Sigma perspective, the answer is yes
No data? No problem
We must not only do things right, but do the right thing
Staff must have a say in defining standardized work
Service professionals should know their way around p, u, and XmR charts
