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Book: The Future of Lean Sigma Thinking in a Changing Business Environment
How changing attitudes and e-commerce are affecting lean production systems
Army Volunteer Uses Lean Six Sigma Skills in Iraq
Master Black Belt helps develop economic and efficient evacuation plans
Determining Customer Profitability
Measuring at the market-segment level can reveal the differences
Why I Wish I Got My Black Belt from Hong Kong Airlines
How cool would it be to kick your manager’s butt?
How Much Quality Is Enough?
How could it not be beneficial for a firm to improve quality? Well...
The Dirty Dozen Quality Challenges
Major impediments that keep process excellence from going mainstream
Lean Management Systems and Mysterious Performance Metrics
Do your metrics pass the “so what” test?
Affinity Diagrams Support Cause-and-Effect Diagrams
Especially in an electronic format
Myth or Mythunderstanding
Implications of the economic design of control charts
Six Sigma and More: It’s the System, Stupid!
Ruminating on front-line blame
How to Succeed with Lean
To do things right, first ask if you’re doing the right things
“Measuring” Kaizen Event Team Effectiveness
Seven points to ponder
Your Process Lies
In business, all process is at best an attempt to describe or control reality
Launching a Flawless 2011 Ford Fiesta
Six Sigma team solves problem of unwanted brush marks in carpeting while maintaining its plushness
When the Bell Curve Doesn’t Fit, Part 2
Few SPC textbooks address the non-normality issue in depth
What Did Deming Really Say?
“I really didn’t say everything I said.” —Yogi Berra
Out of Sight, Out of Our Minds
Product and services can be made lean in America.
Problem Solving Is More Than Discovering a Solution
Making improvements permanent is as important as identifying root causes
Just-in-Time Supply Meets Domino Effect
One country’s disaster is everybody’s kaizen
The Chicken or the Egg: Six Sigma and Lean
Companies debating the relative merits of these practices should instead learn to combine both

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