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The Best Time to Plant a Tree…

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How Exposure Affects Risk

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Risk-Based Thinking and ISO 9001:2015

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Reviewing the U.S. Office of Personnel Management Data Breach

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In June 2015, it was initially reported that the U.S.

What’s Really New in ISO 9001:2015? Knowledge Management

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ISO 9001:2015: Avoiding Nonconformities During the Transition

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Story update 8/6/2015: Paragraph 14 of this article stated "many organizations are ill-equipped to develop an effective risk management assessment process," implying, to some, that a risk management system is required, which as stated in paragraph 8 of this article, it is not (nor was that th

Developing a Product Liability Program

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How to Delegate Effectively and Minimize the Risk

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Delegating is often one of the hardest things for a manager to do. You give away your authority to make decisions but are still responsible for the outcome if something goes wrong.

ISO 9001:2015’s Customer Requirements

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Systematic Handling of Organizational Knowledge

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The new ISO 9001, scheduled for publication in late 2015, introduces the term “knowledge.” As knowledge was not addressed by the previous version of ISO 9001, the depth of this topic and the approach to it are new.

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