What Customers Want for Christmas
Free hugs are not on the list of customer service improvements.
It’s 2024, and the age of automation has largely taken over our phones, computers, and businesses. This isn’t entirely a bad thing, you understand.
Free hugs are not on the list of customer service improvements.
It’s 2024, and the age of automation has largely taken over our phones, computers, and businesses. This isn’t entirely a bad thing, you understand.
How do you convince people to invest in maintenance? Photo by lucas Favre on Unsplash
For many maintenance teams, the story is all too familiar: Limited resources make it difficult to anticipate equipment failures, which leads to frequent, costly breakdowns.
Photo by Mufid Majnun on Unsplash
Compliance with industry regulations and standards is a fundamental part of medtech. Without proper medical device compliance, companies risk patient harm, litigation, and reputational damage.
For employers, apprenticeships can be an affordable way to build a workforce from the ground up. Photo by Brooke Cagle on Unsplash
Cybersecurity is a fast-growing field with a constant need for skilled professionals. But unlike other professions—like medicine or aviation—there’s no clear-cut pathway to qualifying for cybersecurity positions.
Can blockchain help foster sustainability? Photo by Elena Mozhvilo on Unsplash
In an eco-friendly plot twist that would make Captain Planet proud, the European Union has rolled out the
Photo by ThisisEngineering on Unsplash
In regulated industries like pharmaceuticals, medical devices, and food manufacturing, compliance is crucial for operational excellence. A validated quality management system (QMS) is key to maintaining this compliance.
Photo by Aidin Geranrekab on Unsplash
As organizations increasingly integrate generative AI (gen AI) to boost productivity, innovation, and competitive advantage, they encounter a host of challenges. Many face resistance to change, fears of job displacement, and concerns about data privacy.
A customer calls asking for details about how they are registered in your company’s database so they can make sure their information is updated.
In the ever-changing world of quality management, the intersection of innovation and standardization offers both exciting opportunities and tough challenges.
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