Manufacturing firms intent on capturing and distilling rich streams of data will find them. Companies will often look at a capability maturity model (CMM) in rows and columns—a format common across many industries and many applications—in Excel.
Few process improvement topics generate more questions or may be least understood than design of experiments (DOE).
Six Sigma promoters and innovation advocates have emerged as opposing camps in the battle for tool supremacy in the organization improvem
With all the emphasis today on quality, and studies showing that quality is very important to the leaders of American business, why are so many organizations struggling to achieve and sustain quality systems?
Editor’s note:This short story is part of a three-volume series—Integrated Enterprise Excellence: Going Beyo
For quite some time a major question has been cropping up in my mind: Is Six Sigma’s application in software development as effecti
The manager of a local grocery store is having dinner with his statistician friend. The store manager tells his friend about a certain cashier who is stealing from the company.
