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Scott A. Hindle
‘Process Capability: What It Is and How It Helps,” parts one, two, three, and four, discussed Alan’s development in the field of process capability1 He’d learned about the mistakes that can be made...
    Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists? Good question! And the answer is simple: If there is a checklist, it exists for a reason, and we need to follow...
    One of my favorite things to do when I learn new and interesting information is to apply it to a different area to see if I can gain further insight. Here, I am looking at the principle, “Chekhov’s gun,”  named after the famous Russian author, Anton Chekhov (1860–1904), and how it relates to...
    We tied up last year in a neat little bow, talking about how stories define ourselves and our work; waste is waste, no matter your political leanings; and putting numbers from the news in context. “The Gift of Being Small” This article by Quality Digest’s Taran March wonderfully illustrates how we...
    The control chart is at the heart of the very definition of quality. It is central to building, maintaining, and predicting quality into the future. However, control charts today, more often than not, are misused and misunderstood. The aim of this article is to show not only how control charts are...

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