Why Isn’t the Government Held to Quality Measures?
To Chris Collins, lean and Six Sigma, just like government and business management, go hand in hand.
The Only Reason to Collect Data Is to Take Action!
While I have been saying this for decades, and while K’ung Fu-tzu implied it millennia ago when he called for a balance of knowledge and action, it takes a while to sink in. W. Edwards Deming showed how simply taking a pencil with paper and plotting the data makes action possible.
Catching Your Airplane Using Lean and Six Sigma
We have all had to plan a trip to the airport. Sometimes it goes well and sometimes not so well. One of the problems we have is dealing with the variation in the trip time to the airport.
Five Things You Can Do to Lean Your Company
Five things to lean my company? In two days? That's pretty quick. Why so quickly?
Understanding the Central Limit Theorem
Story update 8/27/2009: An error was spotted and corrected by author in paragraph starting with "The population mean for a six-sided die..."
Understanding the Central Limit Theorem
Story update 8/27/2009: An error was spotted and corrected by author in paragraph starting with "The population mean for a six-sided die..."
Using Taguchi Designed Experiment to Reduce Tire Leakage Rates
Design of experiments (DOE) is a crucial tool in Six Sigma quality management and its application is widespread in Japan; nevertheless, many manufacturing companies in other countries have not formally adopted it because of its complex concepts and costs.
Is Six Sigma Hijacking the Real Customer?
Pick up any article or book, attend any conference on Six Sigma, or talk with any Black Belt or Master Black Belt and you will hear the Six Sigma gospel about the importance of the voice of the customer.
Improving ROI of Six Sigma With Root Cause Analysis
Do you hear Six Sigma professionals express frustration that the organization does not support their efforts?