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Building a Foundation of Trust

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B

efore Michael Mercer established his consulting company, he accumulated more than 30 years of quality improvement experience at 3M. That experience led him to develop a deep trust in the power of Minitab Statistical Software.

Gold’n Plump Poultry Gets a Birds-Eye View with Quality Companion

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Gold'n Plump Poultry provides chicken products to stores, delicatessens, and restaurants in 40 states.

How to Sustain a Lean Culture After 10 Years

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I am in Japan helping to lead one of our lean manufacturing benchmarking trips.

Students Realize $1.5M Savings in Manufacturing Projects

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Students of CEED—an Australia-based program that links university engineering students with industry and government companies to complete specific on-site projects as part of their studies—are contributing significantly to the success of manufacturing projects, incl

FMEA: An Investment You Hope You’ll Never Need

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A spate of cartoons and commentary throughout the summer has lampooned BP, Halliburton, Transocean, and Cameron International for their apparent inability to plan timely control measures that might have constrained the

Measuring Complexity

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Complexity can be thought of as the level of difficulty in solving mathematically presented problems.

Process Improvement—Anywhere, Anyplace

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Every journey has a beginning, and mine began during a U.S. Air Force commander’s first week on the job. He called a staff meeting and told everyone that things had to change for the organization to succeed, and “lean” was the solution.

Visual Devices: Letting the Workplace Speak

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Developing a Standardized Approach to Work, Part 4

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In this four-part series, we take an in-depth look at how to design an effective work environment. Part one discusses the elements of continuous-flow work cells.

Developing a Standardized Approach to Work, Part 3

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In this four-part series, we take an in-depth look at how to design an effective work environment. Part one discusses the elements of continuous-flow work cells.

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