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Trust: The Real Corporate Wellness Initiative

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The global wellness industry is doing superbly, thank you very much. In recent years, it grew a healthy 12.8 percent, becoming a $4.2 trillion market.

Positive Work Cultures Are More Productive

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“Although there’s an assumption that stress and pressure push employees to perform more, better, and faster, what cutthroat organizations fail to recognize is the hidden costs incurred.”

What’s in Your Library?

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I still love to hold and read physical books (as opposed to audible or Kindle). I don’t know how many books I added to my library this year, but it was a lot. I thought I’d share some good ones that I’d recommend you add to your reading list for 2019.

Inside Quality Digest Live for Dec. 7, 2018

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In this episode we look at bioethics, next-gen manufacturing employees, and the death of Le Grand K.

Inside Quality Digest Live for November 30, 2018

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One of our favorite things on our show is to welcome guests, either via Skype or live in the studio. And this week, we were joined by three of our great partners. Here’s a closer look:

Interview: Nicole Radziwill of Intelex

Understanding the Customer Journey Map

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I’ve written previously about 11 myths and mistakes about journey m

Inside Quality Digest Live for Nov. 16, 2018

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In this episode we look at lessons learned (or not) from GE, the difference between ISO and FDA “requirements,” and this year's Baldridge recipients.

Let’s Measure Effort, But...

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I recently had eye surgery that required me to sleep on my back for two weeks following the operation. I have always slept on my side, ever since I was a kid.

The Benefits of a Connected Quality Platform

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BioBridge Global (BBG) is a parent organization for four subsidiary organizations, three of which are involved in production activities, and they’re all around regenerative medicine, including blood components, clinical laboratory testing, and cell and tissue therapi

FDA: Innovation Spoken Here

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These days, even regulatory agencies must innovate if they expect to keep pace with the speed of doing business. The U.S.

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