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Our Return to Work Initiative: Respond, Return, and Reimagine

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When Intelex developed its return-to-work program, we decided the best approach would be a phased one.

Lasers Could Turn Regular Metal Surfaces Into Bacteria Killers

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A new laser treatment method could potentially turn any metal surface into a rapid bacteria killer just by giving it a different texture, researchers say.

How We Make Decisions During a Pandemic

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This story was originally published by Knowable Magazine.

My Stay-at-Home Lab Shows How Face Coverings Can Slow the Spread of Disease

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As a fluid dynamicist and mechanical engineer at the National Institute of Standards and Technology (NIST), I’ve devoted much of my career to helping others see things that are often difficult to detect.

Are We Getting Better Yet?

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"I hate you COVID" Credit: Matthew Roth.

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The daily Covid-19 pandemic values tell us how things have changed from yesterday, and give us the current totals, but they are difficult to understand simply because they are only a small piece of the puzzle.

Preparing for the HEROES Act

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The U.S.

Are Your Customer’s Telling Stories?

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One of my favorite movies is Stripes.

Could Pressure for Covid-19 Drugs Lead the FDA to Lower Its Standards?

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Given the death, suffering, social disruption and economic devastation caused by Covid-19, there is an urgent need to quickly develop therapies to

The Future of Quality Management Is Business Success, Part 6

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Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS).

Unified CX

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Image courtesy of Pixabay.

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Throughout my career, I’ve enjoyed the thrill of several transitions between parallel (related but different) professional camps.

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