In past articles I have used graphs to provide perspective on how the Covid-19 pandemic is progressing around the world.

Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS).

Face masks and respirators may well offer the only way to return to an even remotely normal living and working style in the second half of 2020, which means they will play a vital role in any kind of economic recovery.

The ongoing pandemic will likely change, if not completely alter, many aspects of our daily lives. One facet that will significantly change is the way we work.

Job satisfaction is important to most people, and yet this can be a fairly nebulous concept that is tricky to achieve and also tough to measure in a meaningful way.

Approximately 48 million people in the United States (one in six) get sick, 128,000 are hospitalized, and 3,000 die each year from foodborne diseases, according to the Centers for Disease Control and Prevention.

Digital experiences surround us in all aspects of our lives. Today, as consumers of products and services, we can accomplish most of our tasks digitally.

This story was originally published by Knowable Magazine.

Since the start of the Covid pandemic I have received many questions about how to analyze the Covid numbers using process behavior charts. Various schemes have been proposed and used.

Since Covid-19’s arrival, digital resilience increasingly refers to the strategic use of digital technologies in delivering customer value and business growth despite adversities.