Should You Tell Your Clients Your Business Uses AI?
Photo by Igor Omilaev on Unsplash
The use of artificial intelligence (AI) is now so widespread that it’s rare to come across a company that isn’t using it in some capacity.
Photo by Igor Omilaev on Unsplash
The use of artificial intelligence (AI) is now so widespread that it’s rare to come across a company that isn’t using it in some capacity.
Ferruccio Lamborghini saw no need to replicate gas-powered traits in new electric vehicles, saying, “When I miss the sound and the fury, I take refuge in my garage and turn the key in the ignition of my Miura.” Photo by Ralf Roletschek, Wiki Commons; 1967 Lamborghini Miura P400.
Disclaimer: This isn’t meant to be a car review. This is an article on brand authenticity.
Try this exercise with your teams if you want them to really see what great customer service is. Photo by Nathan Dumlao on Unsplash
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means.
Photo by Patrick Tomasso on Unsplash
Customer complaints are a fact of life in any industry. Even though manufacturers would prefer not to receive complaints, they do come with a silver lining.
When it comes to aircraft, poorly documented dents can lead to more significant problems, potentially compromising structural integrity or performance. Dents can trap moisture and lead to corrosion. The stress they generate can initiate fatigue cracks.
NIST researcher Thomas P. Forbes is working to ensure 3D drug printers work as designed. Credit: R. Eskalis/NIST
Photo by Aleksandra Sapozhnikova on Unsplash
Are you giving your lowest-level employees the power to make crucial customer-relations decisions without supervision? If not, you’re making a huge mistake.
Photo by atwena Goodman on Unsplash
As years roll on, I’m noticing more parts of me breaking down: Teeth, eyes, knees, cardiovascular, stomach—the list keeps getting longer, as does the list of docs I see.
Look through even a few FDA warning letters and you’re likely to find violations related
Wayne Taylor Racing With Andretti, a world-renowned motorsports organization based in Indianapolis, competes in the Rolex 24 at Daytona endurance race. Photo credit: Jamey Price.
Endurance racing is one of the oldest and toughest pastimes in motorsports. It is a true test of performance. Not only is a driver’s stamina on display, but vehicle durability as well.
© 2025 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.