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Research Hacks to Help You Negotiate Anything

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Negotiators are often told they should eschew competitive negotiations, where parties fight for what’s on the table. They should instead increase the size of the pie and seek win-win scenarios. But in reality, competitive negotiations are often unavoidable.

A Dispatch and Routing Platform to Improve Deliveries

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More and more people are doing their shopping from home these days, and whether they’re ordering groceries, home office equipment, or Covid-19 tests, they increasingly expect their deliveries to be fast and on time.

How Employees Can Become Better Organizational Citizens

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Food Co., a pseudonym for a large food processing plant in the U.S. Northeast, had been operating successfully for several years when the plant manager realized he had a problem he couldn’t solve alone.

Making Effective Use of Outside Innovation

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Bringing innovation inside an established firm, even one that has created novel ideas in the past, is not as simple as just purchasing bundled external knowledge and expecting it to work wonders at headquarters right away.

What Is Workforce Innovation?

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This article is the sixth in a monthly series by the the America Works initiative.

Apprenticeships and Workforce Development Programs Are Having a Moment

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The manufacturing skills gap has been a topic of discussion for several years.

How Executives Should (and Shouldn’t) Engage With Customers

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In 2011, we started talking with top B2B executives about their engagement with their firm’s major customers in the aftermath of the financial crisis. The vast majority told us that they were very involved, to great effect.

Are You Asking the Right Questions of Your Data Team?

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People often associate the term “data literacy” with mastering a litany of technical skills: SQL for data querying, Python for data analysis, and Tableau for data visualization, to name a few.

How Should Humans Collaborate With AI?

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As businesses increasingly adopt AI-driven decision making, experts agree that the most interesting questions are not about whether humans can beat machines or vice versa,

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