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China’s Retail Revolution

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China’s dominance in manufacturing has made it the factory for the world.

Building Brand Lessons: The Returns Cycle

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With the rise of online shopping continuing to increase, thanks to the convenience and comfort of shopping from home, it's important for e-commerce businesses to look to their returns policy to ensure they’re not only catering to the tech-savvy, modern consumer, but

Ship Product, Not Air

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Shigeo Shingo was able to summarize entire concepts in single phrases, such as “paint parts, not air.” This meant that paint which misses parts in a spray booth constitutes wasted material and also an environmental aspect.

End-to-End Supply Chain Transparency

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For years, companies have managed their extended supply chains with intermittent audits and certifications while attempting to persuade their suppliers to adhere to certain standards and codes of conduct.

A Transparent Supply Chain and Its Impact on People, Our Planet, and Our Businesses

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Increasingly, consumers, investors, and other stakeholders are looking to companies big and small to do what’s right for people and our planet. To meet the demands of these stakeholders, transparency is key.

What Is Blockchain 2.0, and Why Should Food Manufacturers Care?

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Believe it or not, the technology that brought you Bitcoin is beginning to make waves in the food manufacturing industry. This technology, called blockchain, is a digital ledger maintained across several computers, then linked through a peer-to-peer network.

Let’s Change How We Pay for Hospitals

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This story was originally published by Knowable Magazine.

The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing societal problems.

Sustainability

Sustainability

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Leadership Insights From the Baldrige Award-Winning City of Germantown, Tennessee

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When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the 

When It’s Time to Divorce Your Clients

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From time to time we all have to send our suppliers or customers packing. Does the following client relationship sound familiar? About 100 of her clients use her services once a year.

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