Values are beliefs about what is fundamentally important. They affect your decision making and your behaviors, whether you are conscious of them or not.

Some mistakes managers make at the start of a visual conversion are serious and hard to repair. For example, when managers decide to commandeer the task of implementing the visual where—or simply order it into existence.

If you’re like many leaders, you are knee-deep in preparing strategies and tactics to drive success in the new fiscal year.

Let’s assume that you want to delegate a task that’s been sitting on your desk since forever. You know what needs to get done and have (finally) found (and trained) the right person to do it. Let’s call this person Sally.

Measurement is often seen as nonvalue-added work. However, if we properly account for the expected costs involved in passing defects on to customers, then the increased value of the product can be clearly shown.

After being recognized in 1990 by the Shingo Prize, my plant became an overnight hot spot for benchmarking.

Just as baby boomers on the manufacturing plant floor are getting ready to retire, so are the owners.

What tools should data analysts have in their toolbox? It’s a broad question and one with diverging views. So, I am delighted to welcome back a guest blogger who doesn’t shy away from controversy.

In 2006 I was at a presentation by a world leader in quality (WLQ) who has been singing W. Edwards Deming’s praises since the late 1980s and even does the famous red bead experiment as part of some of his plenaries.

You’ve set aside Sunday afternoon to bake some cookies, but you discover you have run out of eggs. Your partner in marital bliss has gone out and taken the car.