Major global events of the past five years have sparked seismic shock waves in global supply chains, relocating where businesses manufacture and source their products.

There’s more than one path to service management. It refers to all the activities, policies, and processes that organizations use for deploying, managing, and improving IT service provision.

Due to digitalization in Industry 4.0, internal logistics is subject to constant change. Internal traceability—i.e., tracking goods in the warehouse or production facility—increasingly plays a key role.

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This story was originally published by MIT News.

Manufacturers of high-end semiconductor electronic products used in consumer, industrial, and military applications have long relied on precise testing methodologies to identify the location of defects such as voids, cracks, and the delamination of different layers w

Considered one of the most successful organizational learning methods, the after-action review (AAR) was developed by the U.S. Army during the 1970s to help its soldiers learn from both their mistakes and achievements.

Manufacturers are acutely aware that audits and recalls are just part of business. At the same time, they all agree that the best way to deal with recalls is to prevent them in the first place.

Supply chains are having a moment. In March 2021, one of the world’s largest container ships got wedged in the Suez Canal, blocking 10 percent of global trade for a few days and launching a flotilla of memes.

As businesses increasingly adopt AI-driven decision making, experts agree that the most interesting questions are not about whether humans can beat machines or vice versa,