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The Need for Data Governance

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"Brakes" Credit: Thomas Hawk

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Data are an enterprise asset, and data governance (DG) is about establishing policies, processes, rules, standards, and controls around data to improve the quality of data and ensure data security and privacy.1

Understanding the FDA’s Human Factors Guidance Draft

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Credit: National Cancer Institute on Unsplash.

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On Dec. 9, 2022, the U.S.

Three Key Trends in the New World of Work

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The world of work connects employers, workers, governments, and regulators, but it has fundamentally changed since 2019.

Rescuing Small Plastics From the Waste Stream

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Photo by Tanvi Sharma on Unsplash

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As plastic pollution continues to mount, with growing risks to ecosystems and wildlife, manufacturers are beginning to make ambitious commitments to keep new plastics out of the environment.

Reliably and Repeatedly Deliver Good Customer Service

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‘They’re hit or miss: Sometimes the service is marvelous. Other times it’s simply meh. I’m afraid to recommend the place because I can’t trust them to deliver.”

Ten Ways to Improve Safety at Your Facility

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Photo by Ahsanization ッ on Unsplash
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According to “The 2022 State of Employee Safety Report,” 79 percent of employees say they’re concerned about their health and safety at work.

Use Neuroscience to Build ‘Chemistry’

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It’s a perfect storm. Just as senior leaders have become overwhelmed with demands and crises too numerous and powerful for any one person, a new study from Korn Ferry and Harvard finds that the majority of teams—so vital to business success—are ineffective.

Do You Know Where Your Quality Career Is Heading?

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The quality profession has been evolving since the Industrial Revolution. I’ve lived part of this journey since the 1970s and have experienced its effect.

Labor Challenges Drive Packaging Automation

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Photo by ThisisEngineering RAEng on Unsplash
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The business challenges of the past few years—labor shortages, supply chain disruptions, and inflation—have accelerated the long-term trend toward automated packaging operations.  All types of manufacturers and distributors, including food and beverage, pharmaceutica

Using Failure to Succeed

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When MasterControl hosted the Masters Summit 2022 in Salt Lake City, Quality Digest CEO Jeff Dewar was one of the panelists.

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