The NASCAR pit stop—it’s exciting, intense, and can mean the difference between winning and losing a race.

Two years later, the perfect storm of pandemic-related disruptions is still a major source of irritation for manufacturers. Those disruptions have been major contributors to the inflation we are now experiencing worldwide.

Quality assurance and quality control (QA/QC) are a continual part of any manufacturing process. No matter how many times your factory has executed the same procedure, you must regularly perform quality checks to maintain the same quality level of your process.

Does your use of probabilities confuse your audience? Sometimes even using numbers can be misleading.

The very nature of healthcare construction and its specific infrastructural and functional needs pose significant challenges to the architectural, engineering, and construction (AEC) sector.

Different people at different levels of an organization or ecosystem experience crisis in different ways.

Performing timely maintenance at remote locations brings an additional layer of complexity to an already challenging task. Actively managing this kind of maintenance work falls under the jurisdiction of field service management.

Early in my career, I had four bosses in the span of less than four years. It’s not as bad as it sounds; I worked in retail, where churn was high. All of the departures were due to internal promotions, so that was good.

Corrective action and preventive action (CAPA) is probably the most important process in any quality management system because so much else depends on it.

We’re told the cardinal rule of the internet is, “Never read the comments.” This catchphrase is used to warn users of the toxic parts of the internet. One minute you’re sharing an article, photo, or video that you’re proud of.