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Building a Team to Lead in a Crisis: Four Key Steps

Successfully manage any crisis by leveraging the right team

Erika James
Wed, 12/21/2022 - 12:02
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Different people at different levels of an organization or ecosystem experience crisis in different ways. Senior decision-makers are unlikely to have the same insights as those who directly interface with customers or those grappling with the operational technicalities of the situation.

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For this reason, prepared leaders—those who have worked to ready themselves and their organizations to withstand crises—should be open to all input and perspectives that can help create a solution and improve outcomes wherever that input and those perspectives surface within the organizational hierarchy.

As a prepared leader, you must be ready to do the following:
• Make space for other people to stand up, speak up, and contribute as the situation dictates.
• Let go of your ego and be humble enough to allow others to take the lead as the situation dictates.
• Let these things happen spontaneously and without obstacles as the situation changes.

 …

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