Experiments Inspired by Slot Machines Promise Bigger Research Payoffs
Researchers at Stanford Graduate School of Business have pushed past the limitations of A/B testing into another area of experimentation focused on “
The Power of Quality Management Software
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QMS software centralizes and automates the often repetitive tasks and documentation needed to rigorously capture, analyze, and act on data relating to quality management.
From small family-run companies to tech giants, the business world is changing at an unrelenting pace.
NIST Explores AI-Enhanced Monitoring in Manufacturing Processes
American manufacturing is associated with high-quality standards that are meant to ensure both the reliability and longevity of the products produced.
Shifting to Environmentally Friendly Cleaning Fluids
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Good cleaning-fluid suppliers offer technical expertise, in-lab cleaning trials, onsite process audits, and ongoing support to help you achieve the best cleaning results.
In manufacturing, selecting the right cleaning fluids is a critical determinant of product quality, reliability, and environmental impact. As industries increasingly prioritize sustainability, the transition to environmentally friendly cleaning fluids is imperative.
Return to the Office? They’d Rather Not.
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The future of work should not be dictated by outdated norms but should be shaped by a commitment to innovation and responsiveness. Photo by Cristian Tarzi on Unsplash
In the evolving landscape of work, the push for federal employees to return to office spaces has sparked a com
One Technique, Many Uses
One hundred years ago this month, Walter Shewhart wrote a memo that contained the first process behavior chart. In recognition of this centennial, this column reviews four different applications of the techniques that grew out of that memo.
Enhancing Last-Mile Logistics With Machine Learning
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With newer technology and more individualized and nuanced data, researchers can develop models with better routing options. But they also need to balance the computational cost of running them. Credit: Tima Miroshnichenko/Pexels
Across the country, hundreds of thousands of drivers deliver packages and parcels to customers and companies each day, with many click-to-door times averaging only a few days.
Strategy Digi-Deployment
Deming Prize recipient Ryuji Fukuda introduced a document to my company in 1989 referred to as the “X-Type Matrix for Objective Management.” Relatively unknown at the time, it’s since become a popular format for strategy deployment.
Barbecue, Planes, and Coffee: Keys to Customer Loyalty
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How often do your team members stop what they’re working on to help a customer?
I’m fortunate enough to travel to some great places to serve my clients. During those travels, I can’t help but have many customer service interactions from which to draw lessons.
Unlocking the Experience Economy
In today’s marketplace, where products and services proliferate and competition intensifies, businesses are realizing that they must offer more than just commodities to thrive.