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The Rashomon Effect: Seeing Quality Through a Wider Lens

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Toshiro Mifune and Daisuke Kato in the 1950 film Rashomon.

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When we step into a complex organization—whether in manufacturing, healthcare, or finance—we often find ourselves navigating a sea of competing truths. Everyone seems certain they see the problem clearly. Yet somehow, solving it feels harder than it should.

Mastering Occupational Safety

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Occupational health and safety (OHS) is often brushed aside as a checkbox exercise—something assigned to compliance officers or forgotten in day-to-day operations. But this mindset comes at a cost.

Cloud Hesitation Is the New Manufacturing Bottleneck

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Uploading something “to the cloud” has become common enough that most people are acutely aware of the storage advantages of cloud services—whether in their personal or professional lives—as well as how they might benefit administrators in any business.

What to Expect With Hexagon’s Acquisition of Geomagic

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What happens when a powerhouse company like Hexagon joins forces with an elite innovator like Geomagic Software? Well, here’s a hint: There’s magic right there in the name.

Three Things You Must Know About Selling to Younger Buyers

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Salespeople are getting older. Buyers are getting younger. You have a disconnect.

Maintenance Maturity

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Most industrial leaders strive to be more proactive and data-driven. But getting there can feel overwhelming, especially if your teams spend much of the day firefighting.

A Better DMAIC

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Define, measure, analyze, improve, control, goes the mantra used to carry out improvement projects in many companies. In various books, these steps get slightly different interpretations.

A Career in Industry and Baldrige

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In an earlier blog, I introduced you to Arnie Weimerskirch, a former vice president of corporate quality at Honeywell and the former chair of the

How to Ensure Your Team Uses Gen AI Effectively

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In a rapidly evolving technological landscape, generative artificial intelligence (gen AI) has emerged as a transformative force, reshaping industries and redefining operational paradigms.

How Leaders Can Overcome Resistance to Change

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Nobody likes change. I know if you do anything that changes my routine in the morning, my whole day is whacked. We all hate change. Heck, most of us hate getting change at the grocery store because of all those coins.

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