Most quality practitioners are familiar with the Taguchi loss function, which contends that the cost of any deviation from the nominal follows a quadratic model.

Susan Strayer, a friend of mine, posed a question on social media the other day: “Can you sum up your expertise in 140 characters or less?” Great question. A few people took her up on the challenge. Being an overachiever, I did it in three words.

As businesses navigate the complexities of remote and hybrid work policies, leaders often face questions regarding the perceived fairness of these arrangements.

The objective of all improvement projects should be to improve the overall process. Everything else should be secondary to this objective.

In the highly competitive automotive industry, quality control is paramount to ensuring the reliability, safety, and performance of vehicles.

Maria took a moment to reflect on how much had changed in just over a year since she first explored ChatGPT with her informal innovation group.

Recently, I wrote about the process capability index and tolerance interval.

I hate the use of the word just in front of anyone’s title, as in, “He’s just an analyst,” or, “She’s just a cafeteria worker,” or, “I’m just an administrative assistant.”

For the last 30 years, the JPEG image format has been a staple for the internet’s billions of users. While the technologies used to display images have evolved tremendously during the past few decades, the JPEG format is still used everywhere.

In the complex, uncertain, and fast-changing world we live in, success and even survival require intensive collaboration among individuals, organizations, and countries.