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How Slack Created a New Product Category

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These days, incessant pings and buzzes from your workspace’s preferred team management software may seem like a fact of life. But not too long ago, the idea of having software beyond emailing to manage teams was beyond imagination.

New Data on Quality of ESG Audits Catches Regulators’ Attention

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As more big companies measure their carbon footprints, reporting is becoming more accurate.

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All publicly traded companies in the United States are legally required to have their financial statements vetted by independent auditors. And plenty of other firms hire external auditors to enhance their credibility in the eyes of investors and other stakeholders.

Fundamentals of Telemedicine Equipment

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When a patient comes into a clinic or hospital, healthcare practitioners have all the tools at their disposal to conduct thorough examinations.

Child Labor Law Compliance in Manufacturing

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Child labor violations have increased 88% since 2019. Photo by Vitolda Klein on Unsplash

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For the U.S. Department of Labor’s Wage and Hour Division, protecting children in the workplace is the top priority.

Maintenance Incident Reports

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Photo by Ümit Yıldırım on Unsplash

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Maintenance teams operate in challenging environments that can often produce workplace mishaps, near misses, and other potential hazards. That’s where maintenance incident reports come in.

Should You Tell Your Clients Your Business Uses AI?

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Photo by Igor Omilaev on Unsplash

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The use of artificial intelligence (AI) is now so widespread that it’s rare to come across a company that isn’t using it in some capacity.

Are EVs Losing on Authenticity?

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Ferruccio Lamborghini saw no need to replicate gas-powered traits in new electric vehicles, saying, “When I miss the sound and the fury, I take refuge in my garage and turn the key in the ignition of my Miura.” Photo by Ralf Roletschek, Wiki Commons; 1967 Lamborghini Miura P400.

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Disclaimer: This isn’t meant to be a car review. This is an article on brand authenticity.

Hands-On Customer Service Training

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Try this exercise with your teams if you want them to really see what great customer service is. Photo by Nathan Dumlao on Unsplash

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It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means.

If They Only Knew How to Leverage the ADA to Fight RTO Mandates

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Photo by Annie Spratt on Unsplash

 

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Many employees are unaware that they can leverage the Americans with Disabilities Act (ADA) to request work-from-home (WFH) accommodations based on mental health conditions.

Researchers Help Maritime Industry Navigate Toward Sustainability

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Ocean shipping, the backbone of international trade, is already significantly more energy-efficient than air or land transport. However, making it more efficient is another matter. Credit: Getty Images

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When people think of greenhouse gas emissions from transportation, what often comes to mind are airplanes and land vehicles like cars or trucks. But as efforts to slow climate change are ramping up, the spotlight is on another form of transport: ships.

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