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Why Meeting Customers’ Expectations Isn’t Enough

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Whether you work for a startup or a large company, there have never been so many metrics to help you understand how your business is doing.

If You’re Only Relying on Data From SPC, You’re Doing It Wrong

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‘In God we trust; all others bring data.” “Follow the data.” “Let the data talk.” Nice clichés, but there’s one problem... data can’t talk. In fact, data don’t say a darn thing. Data are bits of raw information.

Metal Too ‘Gummy’ to Cut? Draw on It With a Sharpie

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Your everyday permanent markers, glue sticks, and packing tape may offer a surprisingly low-tech solution to a long-standing nuisance in the manufacturing industry: Making soft and ductile, or so-called “gummy” metals easier to cut.

Improving Inspection Speed and Accuracy in Shipyard Operations

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Factory and industrial inspections are the backbones of robust quality assurance programs. Inspection is also an integral part of machine system installation and maintenance, as well as in-situ repairs and retrofits.

What a Customer Should Never Hear

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‘There’s nothing we can do about it.”

The Drive Toward Digital Transformation in Manufacturing

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While manufacturers have traditionally been hesitant to invest in their operations due to cost, a recent National Association of Manufacturers (NAM) survey of more than 500 manufacturers reveals that 65 percent plan to increase 

Why Variation Matters to Everybody

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Quality and manufacturing practitioners are most familiar with the effect of variation on product quality, and this is still the focus of the quality management and Six Sigma bodies of knowledge.

3MF Format for 3D Printing: What It Is, How to Use It

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Anyone involved in 3D printing/additive manufacturing (AM) knows about STL file formats. Problem is—and no offense meant—STL is dumb.

Working at NIST Hawaii

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The National Institute of Standards and Technology (NIST) has campuses in Maryland, Colorado, South Carolina, and Hawaii. Now, I know what you’re thinking, “Hawaiian campus? How do I get a job at NIST?”

Why People Don’t Notice You’ve Changed

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Often in coaching, managers work on changing their behaviors. But there’s another area you need to pay attention to also—other’s perceptions of you.

Pagination

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