In case you haven’t heard this one before, “I’m big in Japan” is a way of boosting yourself in some unverifiable fashion.

The TV show The Walking Dead, about survival in a post-apocalyptic zombie world, is one of the top-rated currently.

Industry 4.0 has catapulted industrial production processes into new realms of advanced manufacturing, in some cases leaving quality control scrambling to catch up.

The role of quality starts with product design and moves rapidly across the supply chain to the selling and buying experience, which includes the bidding process.

We interview Stanley Chao, author of Selling to China: A Guide for Small and Medium-Sized Businesses (iUniverse, 2018), about the impact of t

December was a busy month for everyone at GBMP. In addition to all of the usual activities to close out the year, we were packing to relocate from Newton, Massachusetts, to our new office in Boston.

Having goals is critical to making progress, but strong organizational goals are not the same as effective work team or employee goals. Getting that distinction clear can accelerate progress for everyone.

This past year has created havoc for Western companies purchasing raw materials, furniture, high-tech components, auto parts, and power tools from China.

Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists?

“It's amazing what you can accomplish as long as you don't care who gets credit.”