Brodie International provides liquid flow-meters and equipment for the petroleum and industrial markets.

Companies spend millions of dollars and burn countless hours conducting performance reviews and devising checklists to assess their employees, and business scholars have studied the issue with great urgency and intensity. The results so far?

Operations management plays an important role in the manufacturing process, but similar to a stage crew at a theater, operations managers do all their best work behind the scenes. The best operations managers strive to go unnoticed, and why shouldn’t they?

Recently I’ve seen some startling statistics from Gallup and

More than a decade has passed, but Mary Mawritz can still hear metal-tipped tassels flapping against leather loafers—the signature sound of her boss roaming the halls of his real estate company.

Most of us have heard of kaizen—continuous improvement of philosophy and methodology. In business, this involves all employees working to improve a company's processes to lean it out, to run with less waste.

We need to hold people accountable. I invite you to just look at that sentence for a minute. I hear it in every organization we work with. Every. Single. Time.

Once students learn how to sound out words, reading is easy. They can speak the words they see. But whether they understand them is a different question entirely. Reading comprehension is complicated.

More and more, manufacturers are becoming the target of hackers, but what can they do about it, if anything? It seems every month, maybe even every week, we hear about some sort of data breach or cyberattack. Think Facebook, Google, and Marriott.

Today I’m looking at Factory Physics and the Toyota Production System (TPS).