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‘Never Let a Crisis Go to Waste’

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The Covid-19 pandemic has prompted different responses from company CEOs seeking to ensure their businesses survive.

How to Improve Your Hiring and Retention With a Systems-Thinking Approach

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If you are like many small and medium-sized manufacturers, finding good help has been a pain point for many years, and it has become even more difficult during the Covid-19 pandemic. The market forces driving that dynamic are not likely to change soon.

Organizational Data: The Silver Lining in the Covid-19 Cloud

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Covid-19 has dealt most businesses a heavy blow, but the pandemic has at least one under-acknowledged upside.

Manufacturers Share Views on Leadership From the Pandemic Shop Floor

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As a kid I used to be confused by the so-called curse, “May you live in interesting times.” Wouldn’t interesting times be... good? Why would I not want to be interested?

Fine-Tuning Remote Audits During Covid-19

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Unlike Covid-19, remote audits aren’t unprecedented. Remote audits didn’t start with the pandemic, although it has forced more companies to use them than previously. At MasterControl, we’ve been doing remote audits for years for our international customers.

Better Communication Through Neuroscience

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Real-world, face-to-face communication—complete with eye contact, body language, and other important sources of information—is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has grown.

Rundown on Manufacturing Robotics, Part 2

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Are the days of standard industrial robots numbered? Absolutely not. In part one of this series, we looked at the unique attribute of cobots.

How to Appease Your Customers After Your Algorithm Rejects Them

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From a customer perspective, the only thing more frustrating than being denied a product or service is when that denial comes without a satisfactory explanation. As humans, our ability to deal with disappointment depends on understanding why it happened.

Doubling Down on Quality

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As commercialization strategies evolve amid Covid-19, and supply chains continue to trend toward diversification, the only way for businesses to control their destiny is to double down on quality standards.

Eighteen Internal Communication Strategies

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How you communicate a message is as important as the message itself. When it comes to internal communications, this certainly holds true. Company culture can give your organization a major strategic advantage in these changing times.

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