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China’s Retail Revolution

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China’s dominance in manufacturing has made it the factory for the world.

Ten Surprising Reasons Your Objectives and Key Results Are Failing

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It’s a great feeling for business leaders when they find a framework they know can change the way their company formulates and executes their goals.

The ‘Great Resignation’ Is a Trend That Began Before the Pandemic

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Finding good employees has always been a challenge, but these days it’s harder than ever. And it’s unlikely to improve anytime soon.

Deming Speech 1978: ‘Quick Review of Some New Principles of Administration’

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In the 1950s, Eizaburo Nishibori, a member of JUSE, and Sigeiti Moriguti of Tokyo University invited W. Edwards Deming to lecture on statistical methods for business in a session sponsored by the Keidanren, the most prestigious society of Japanese executives, under the leadership of its chairman, Ichiro Ishikawa (also president of JUSE).
Credit: The Deming Institute

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Editor’s note: The following is from a transcript of a forgotten speech given in Tokyo in 1978 by W. Edwards Deming for the Union of Japanese Scientists and Engineers (JUSE). Because the original was a poor photocopy, there are small portions of text that could not be transcribed.

Seven Project Management Tips

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When I began my medical device career, I started as a product development engineer.

What to Do With Contrarians?

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Does this situation sound familiar? You’re sitting in a meeting, and you and your colleagues are energetically discussing how to handle an important issue or challenge.

What Is Blockchain 2.0, and Why Should Food Manufacturers Care?

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Believe it or not, the technology that brought you Bitcoin is beginning to make waves in the food manufacturing industry. This technology, called blockchain, is a digital ledger maintained across several computers, then linked through a peer-to-peer network.

How to Make a HACCP Plan to Prevent Safety Hazards and Recalls

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If your food manufacturing plant has to issue a product recall, many people might take to social media to vent their frustrations, resulting in a public backlash that can damage your brand’s reputation.

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Leadership Insights From the Baldrige Award-Winning City of Germantown, Tennessee

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When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the 

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