Following the turmoil of the pandemic, many salaried employees have had the opportunity to work remotely and enjoy newfound flexibility in their day-to-day work lives.

As part of last year’s Masters Summit, hosted by the quality software specialists at MasterControl, Jeff Dewar, Quality Digest’s publisher, approached a few attendees for some candid comments.

Time value of money calculations, including net present value analysis, is important when selecting projects and investments. The calculations are part of the body of knowledge for some of ASQ’s certification exams.

Medical device companies must have established risk management processes that comply with ISO 14971.

Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed.

‘They reduce our bonus if our calls go longer than three minutes. I’m not going to lie; I start talking faster at the 90-second mark.”

Although the days of fully remote work may be over, many employees have expressed a desire for flexible work arrangements.

Wildland firefighters. Air traffic controllers. Flight deck crews of aircraft carriers. Operators of nuclear power plants and the national bulk electric grid. These are among the safest and most reliable work teams in the world.

Many people think of negotiation as a fight, but it’s really about collaboration, Margaret Neale explains to me as we begin our walk. “What negotiation is, to me, is joint problem-solving. Let’s find a solution to a problem that we’re facing.”

Industry stands at a new frontier of how organizations will be structured. With rapid advancements in technology, changing consumer behaviors, and the emergence of new business models, businesses are being forced to adapt and evolve to remain competitive.