Effective complaint handling is fundamental to life-sciences quality management, with implications for operations, product design, risk management, and more.

Have you ever had one of those career moments where you felt like you’d made it? A moment of proof that you’d finally earned a spot at the cool or important table?

It’s time for U.S. manufacturers to focus on productivity or they will lose their long-term advantage. Productivity is fundamentally about increasing output rather than decreasing costs and inputs while output remains static.

Industrial machine-vision systems use high-resolution cameras, image-processing algorithms, and artificial intelligence to enhance quality control, automate inspections, and optimize production processes with precision and efficiency.

Twice in the last week I’ve heard about “idiot bosses.” Being the inquisitive guy I am, I probed for the root cause of such comments. Rather than simply asking what the cause is, I decided to address the symptoms first.

It’s a great time of year. Beautiful weather, flowers blooming, and 110 bags of mulch to be spread tell you it’s spring. Now is when we traditionally clean our homes and yards. It’s also a great time to clean up your work and professional life.

The year is 2033: The owner of a planned high-rise in a big city is looking to build prefabricated modules with recyclable, low-carbon materials.

Following the turmoil of the pandemic, many salaried employees have had the opportunity to work remotely and enjoy newfound flexibility in their day-to-day work lives.

As part of last year’s Masters Summit, hosted by the quality software specialists at MasterControl, Jeff Dewar, Quality Digest’s publisher, approached a few attendees for some candid comments.

Time value of money calculations, including net present value analysis, is important when selecting projects and investments. The calculations are part of the body of knowledge for some of ASQ’s certification exams.