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A Road Map for Implementing Configuration Technology

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Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed.

Motivate the Right Behavior

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"Crooked 4" Credit: Melusina Parkin

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‘They reduce our bonus if our calls go longer than three minutes. I’m not going to lie; I start talking faster at the 90-second mark.”

A Flexi-Work World Needs New Performance Appraisals

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Photo by Kornél Máhl on Unsplash
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Although the days of fully remote work may be over, many employees have expressed a desire for flexible work arrangements.

How to Build Resilience Instead of Chasing Zero Errors

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"Making the Connection" Credit: Andrew Barclay

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Wildland firefighters. Air traffic controllers. Flight deck crews of aircraft carriers. Operators of nuclear power plants and the national bulk electric grid. These are among the safest and most reliable work teams in the world.

Talking a Walk Could Be a Step Toward Better Negotiation

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Many people think of negotiation as a fight, but it’s really about collaboration, Margaret Neale explains to me as we begin our walk. “What negotiation is, to me, is joint problem-solving. Let’s find a solution to a problem that we’re facing.”

A Crucial Role for Quality: Sustainability

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Photo by Victor on Unsplash

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Industry stands at a new frontier of how organizations will be structured. With rapid advancements in technology, changing consumer behaviors, and the emergence of new business models, businesses are being forced to adapt and evolve to remain competitive.

Being a Mom Helps Me Protect Our Communication Infrastructure

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NIST researcher Jeanne Quimby uses this radio access network (RAN) equipment for an experiment testing a novel cybersecurity detection method on critical communications infrastructure. Credit: R. Jacobson/NIST
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As I sat with my 7-year-old son for more than an hour in front of an abstract painting, I saw what appeared to be black paint thrown onto a white canvas.

Training Recommendations From Germany

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German manufacturing is a powerhouse, fueling 21 percent of the

Return to Office Does Not Mean Improved Mentoring

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Many leaders, driven by memories of pre-pandemic times, believe that forcing employees to return to the office will naturally lead to mentoring and development.

Intellectual Honesty Is Critical for Innovation

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Photo by Avery Evans on Unsplash
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When top Amazon executives were debating in the mid-2000s whether to greenlight Kindle, the now ubiquitous e-reader, sparks flew in the boardroom. Jeff Wilke, CEO of Amazon’s retail business at the time, openly challenged Jeff Bezos in front of the board.

Pagination

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