When presented with a collection of data from operations or production, many will start their analysis by computing descriptive statistics and fitting a probability model to the data. But before you do this, there’s an easy test that you need to perform.

‘She wanted to return a cake that was almost gone. How bad could it have been? Normally, if something is spoiled or not up to standards, it’s returned almost intact. This thing was a pile of crumbs.

When we talk about a lack of work-life balance, stress, or burnout, one of the things we’re actually saying to ourselves is that we feel we have no control over the outcome or our future.

The U.S. Food and Drug Administration (FDA) emphasizes the importance of being prepared for device recalls.

Organizations that use “stay bonuses” as a retention tool could be making a huge mistake. Instead of letting poor performers go, they pay tons of money to keep them.

Have a massive, daring goal in mind? Breaking it into smaller steps can help you achieve your dreams.

Calls for cultural transformation have become ubiquitous in the past few years, encompassing everything from advancing racial justice and questioning gender roles to rethinking the American workplace.

I’ve learned so much from Timothy R. Clark of the firm LeaderFactor, and author of the excellent book, The 4 Stages of Psychological Safety (Berrett-Koehler, 2020).

If you ever feel like some parts of your work turbocharge your day while other parts leave you running on empty, it might be time for an energy audit.