As leaders, we like being decisive and making quick decisions. We know our businesses well and are willing to act. Doing so without true contrarian input can be dangerous, though.

Preventive maintenance (PM) is a proactive maintenance strategy built on calendar-based maintenance tasks, regular inspection, and preemptive repair of

Researchers at Stanford Graduate School of Business have pushed past the limitations of A/B testing into another area of experimentation focused on “

From small family-run companies to tech giants, the business world is changing at an unrelenting pace.

American manufacturing is associated with high-quality standards that are meant to ensure both the reliability and longevity of the products produced.

In the evolving landscape of work, the push for federal employees to return to office spaces has sparked a com

As the modern work environment continues its march toward remote settings, managers are increasingly turning to agile metrics to keep their teams trackable and transparent. But what’s all the fuss about? Why are these tools not just beneficial but essential?

One hundred years ago this month, Walter Shewhart wrote a memo that contained the first process behavior chart. In recognition of this centennial, this column reviews four different applications of the techniques that grew out of that memo.

Across the country, hundreds of thousands of drivers deliver packages and parcels to customers and companies each day, with many click-to-door times averaging only a few days.

Deming Prize recipient Ryuji Fukuda introduced a document to my company in 1989 referred to as the “X-Type Matrix for Objective Management.” Relatively unknown at the time, it’s since become a popular format for strategy deployment.