Management Article

NQA’s picture

By: NQA

For companies that are registered to more than one management system, integrating them makes a lot of sense. Combining your management systems provides greater benefit than running separate management systems in parallel. An integrated management system (IMS) can help reduce duplication and improve efficiency.

Garry Oswald’s picture

By: Garry Oswald

If your company ships anything on a regular basis, you should know about freight invoice auditing. This is the method that shippers have used for 60 years to cut the costs charged by carriers and to make deliveries more efficiently to their end users.

By: Nathan Sheaff

There was a time when manufacturers thought that “hot test”—a test at the end of the assembly line of a fully functional engine—was the only way to ensure that each unit had been assembled to perform as expected.

American Customer Satisfaction Index ACSI’s picture

By: American Customer Satisfaction Index ACSI

(ASCI: Ann Arbor, MI) -- Customer satisfaction with personal computers halts a three-year slide, according to new data from the American Customer Satisfaction Index (ACSI). The ACSI Household Appliance and Electronics Report 2016 includes desktops, laptops, and tablet computers, as well as household appliances, televisions, and computer software.

Chad Kymal’s picture

By: Chad Kymal

Deadlines for ISO 9001:2015 and ISO 14001:2015 registration have appeared on the horizon. Although we have 24 months to get registered to these new standards, some related timelines are looming even closer, notably scheduling a recertification or surveillance audit.

By: Kevin Hill

Numerous industries need to measure the weight of goods at different stages of production and distribution. Accuracy, speed, and throughput rank high on their list. If you use outdated weighing systems, a number of challenges crop up that threaten safety, performance, and compliance with local regulations. This can be addressed by using onboard truck scales that can measure a vehicle’s gross weight or its payload weight.

By: Marschall Runge

While commanding four vessels sailing between England and India in 1601, Capt. James Lancaster performed one of the great experiments in medical history. Each of the seamen on just one ship—his own, of course—was required to sip three teaspoons of lemon juice per day. By the midpoint of the voyage, about 40 percent of the sailors on the other three ships had died, most from scurvy, while no one on his had succumbed to the disease.

Dawn Marie Bailey’s picture

By: Dawn Marie Bailey

Public schools across the country are facing significant challenges. Lisa Muller, assistant superintendent for Baldrige Award recipient Jenks Public Schools, says schools are dealing with an increase in student needs, while at the same time managing declining revenues and attempting to prepare students for the demands of life in the 21st century.

Joby George’s picture

By: Joby George

Manufacturing has changed dramatically during the past several years. Where once original equipment manufacturers made products primarily within their own four walls, now those companies must manage a complex global supply chain. In an effort to support innovation, reach new markets, and reduce costs, many companies are leveraging third parties to outsource not only supplies and components, but also the actual manufacturing and distribution of finished goods.

Gabriele Suder’s picture

By: Gabriele Suder

The costs of global terrorism on business go beyond the destruction caused in the attacks and actually impact the value of brands and supply chains for products, new research shows. It can give a competitive edge to some companies while destroying others.

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