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Enhancing Last-Mile Logistics With Machine Learning

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With newer technology and more individualized and nuanced data, researchers can develop models with better routing options. But they also need to balance the computational cost of running them. Credit: Tima Miroshnichenko/Pexels

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Across the country, hundreds of thousands of drivers deliver packages and parcels to customers and companies each day, with many click-to-door times averaging only a few days.

Strategy Digi-Deployment

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Deming Prize recipient Ryuji Fukuda introduced a document to my company in 1989 referred to as the “X-Type Matrix for Objective Management.” Relatively unknown at the time, it’s since become a popular format for strategy deployment.

Barbecue, Planes, and Coffee: Keys to Customer Loyalty

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How often do your team members stop what they’re working on to help a customer?

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I’m fortunate enough to travel to some great places to serve my clients. During those travels, I can’t help but have many customer service interactions from which to draw lessons.

Unlocking the Experience Economy

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In today’s marketplace, where products and services proliferate and competition intensifies, businesses are realizing that they must offer more than just commodities to thrive.

Three Things New Managers Should Be Doing

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What got you promoted isn’t what you need to succeed in your new role. The good news is, those skills can be learned. Photo by airfocus on Unsplash.

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A recent report showed that 59% of managers said they had received no training on how to be a manager before becoming one.

What Is a Class III Medical Device in the US?

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The PMA process is lengthy and requires extensive scientific review of your device and the clinical evidence regarding its safety and effectiveness. Photo by César Badilla Miranda on Unsplash.

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In the United States, the Food and Drug Administration (FDA) is the federal agency tasked with regulating the medical device market and ensuring the safety and effectiveness of all devices for patients.

Guide to Choosing the Right Training Management Software

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Forward-thinking companies stand to realize significant value by automating employee training management. Photo by Headway on Unsplash.

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An analysis of U.S.

A Simple Phrase for Getting Better Help

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Photo by Andrik Langfield on Unsplash

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Giving and receiving help are essential aspects of organizational life, whether that’s providing career advice or soliciting a colleague’s input on a tricky technical problem that you just can’t solve.

Ditch the Rules and Grab the Guidelines

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If you can loosen the collar a little for your folks, they’ll operate more freely. Photo by the blowup on Unsplash.

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This article is an excerpt from the cutting room floor.

What Does Office Work Have to Do With Production?

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Photo by ThisisEngineering RAEng on Unsplash

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I was asked to lead a workshop in the sales order department of a manufacturer that we had helped with process improvement on the factory floor. Those efforts had positively reverberated across the company in the form of fewer late and expedited orders.

Pagination

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