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The Perfectly Imperfect World of Quality

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The cost of poor quality typically amounts to 5 percent to 30 percent of gross sales for organizations.
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Breaking Down Teamwork Barriers

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I love turnaround stories about teams that break down barriers to reach their full potential.

Resolve to Simplify and Evolve

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Credit: Didier Descouens
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In spite of the overwhelming odds against me, every new year I firmly resolve to reignite my relentless passion about creating a critical mass of colleagues committed to practicing improvement as “built-in” to cultural DNA using data sanity.

Did I Delegate or Did I Abdicate?

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ISO 9001:2015 and Supplier Quality Management

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Automating processes that support the new ISO standards will help break down informational silos
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Sponsored Content

Making News in the Facebook Age

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How to Quickly Evaluate Coaching Needs by Being BOSS

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Training Students for New Opportunities and New Lives

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A U.S.

Inside Quality Digest Live for Jan. 6, 2017

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Tariffs: Good or bad?
Credit: Ford Motor Company

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Happy New Year one and all!

In case you missed it, our first 2017 episode of Quality Digest Live contained some great articles and discussion between myself and my co-host, Quality Digest editor in chief Dirk Dusharme. In the show, we covered:

Ask and Ye Shall Perceive

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Pagination

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