Is your organization about fun? How often do your customers giggle? How much of your business strategy is about funniness—not just entertainment, but customer experiences made joyful by design?

In the ever-changing world of quality management, the intersection of innovation and standardization offers both exciting opportunities and tough challenges.

Struggling with underperforming team members while trying to maintain a positive work environment? To help navigate this delicate situation, we’ve turned to insights from CEOs and human resources managers.

From small family-run companies to tech giants, the business world is changing at an unrelenting pace.

Managers are commonly fed a diet of report-card data. These data have usually been aggregated into summaries, averages, and totals to characterize the big picture. As useful as such summaries can be, they can also be an obstacle to an effective analysis.

Whether you’re a small machine shop or a large multimillion-dollar manufacturing giant, there’s no doubt you use dimensional gauges to maintain the standards for quality in your production.

We’re constantly seeking ways to both improve our business but save money at the same time. That can lead to the dangerous dynamic of “I’ll do it myself.”

Thanksgiving dinner: the annual marathon of kitchen chaos, time crunches, and the occasional family squabble over cranberry sauce. For many, it’s the ultimate test of culinary coordination.

In recent months, headlines have pr

Data breaches and cyberattacks are things that small to medium-size manufacturers think won’t happen to them. Yet, according to the Verizon 2023 Data Breach Investigations Report, 43% of all cyberattacks are conducted against small businesses.