Do you see the limitations and over-hyped expectations of today’s approach to artificial intelligence (AI)?

When you played cowboys and Indians as a kid, did you want to be the cowboy or the Indian? I wanted to be the Indian. All the ones I saw in comic books had super-cool moccasins and could move around with their bow and arrows without making a sound.

We need instant adaptability to the new skill sets in the unknown future of work. The Covid-19 pandemic is a prime example of how change is accelerating and requiring us to adapt quickly.

Price discounts and other promotions on consumer goods can boost a product’s sales in the short term, but that same strategy may destroy a brand’s equity, according to research from Carl Mela,

Customer complaints about service or food safety, and general quality incidents for delivered products, are bound to happen. It’s how brands use these incidents to further enhance product quality and the customer experience that matters.

Regardless of their intentions, people who micromanage often create an environment of fear, mistrust, and disengagement. The constant oversight, checking in, and nitpicking wears down even the strongest employee.

Have you noticed gas prices going up? Is your company having a hard time finding new employees? Are you paying more (and waiting longer) for parts? The experts say inflation may be upon us.

Owning and operating a top-quality manufacturing business comes with a multitude of challenges.

In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient.

As vaccinations and relaxed health guidelines make returning to the office