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Apprenticeships and Workforce Development Programs Are Having a Moment

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The manufacturing skills gap has been a topic of discussion for several years.

How to Use ISO 9004 to Improve Your Manufacturing Operation

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The International Organization for Standardization (ISO) is an independent, nongovernmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, serv

Davis Tech Trains Blind Students in CNC Machining

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Davis Technical College, a community college in Utah, is offering the United State’s first-ever CNC machining training course for blind students.

Taking on Transformation: A Hands-on Start to Gain Digital Momentum

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The most popular phrase in manufacturing today is “digital transformation.” Every company now understands the immense value digital transformation can provide. It’s essential for overhauling efficiency, agility, and ultimately, the bottom line.

How a New Standard Is Helping Small Firms Think Big

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Better buying power, greater efficiencies, and more innovative ideas are not just for big businesses. The publication of ISO 44003 is helping smaller players flex their collective muscle by making the most of strategic partnerships.

Five Postmarket Surveillance-System Musts for EU Medical-Device Manufacturers

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Designing, developing, and getting your medical device approved and onto the market is a huge accomplishment—but it isn’t the end of your responsibilities.

What Quality Professionals Should Know When Employees Return to the Office

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"Café philo" Credit: Richard Holding

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Recent surveys show, and many managers are learning, that their employees are often not interested in working from the office full time.

Risk Management for Medical Devices

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As more medical devices using network-connection technology are developed, cybersecurity will continue to grow in importance and focus among regulators and manufacturers.

How Executives Should (and Shouldn’t) Engage With Customers

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In 2011, we started talking with top B2B executives about their engagement with their firm’s major customers in the aftermath of the financial crisis. The vast majority told us that they were very involved, to great effect.

Creating Effective Customer Personas, Part 1

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Simon Sinek popularized the concept of finding your why, which he defines as the purpose, cause, or belief that drives you.

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