Have you noticed gas prices going up? Is your company having a hard time finding new employees? Are you paying more (and waiting longer) for parts? The experts say inflation may be upon us.

Owning and operating a top-quality manufacturing business comes with a multitude of challenges.

In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient.

As vaccinations and relaxed health guidelines make returning to the office

Astronaut crews living and working in space experience as a matter of course what many of us experienced unexpectedly during the coronavirus pandemic. Consider these similarities.

In my work in collaboration and team effectiveness, I am sometimes approached about helping with a “dysfunctional team.” People use the word “dysfunction” liberally and can mean various things by it.

We all know that

If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital.

Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new